Operations & Support

    Water Asset Management Companies

    Asset management consultants and software firms optimizing lifecycle cost, risk, and renewal across water portfolios.

    66 providers

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    iNPIPE PRODUCTS™ logo

    iNPIPE PRODUCTS™

    United Kingdom

    For over 40 years, iNPIPE PRODUCTS™ has been an acknowledged world leader in the design, manufacture, and supply of advanced pipeline pigging products and services. Our expertise extends across a wide range of industries, with tailored solutions for water pipelines, including pig launching/receiving systems, pig handling equipment, bespoke cleaning and inspection tools, and pig tracking technologies. Our dedicated manufacturing and testing site can produce cleaning tools up to 3000mm in diameter. Our cutting-edge pipeline cleaning and inspection solutions ensure maximum asset integrity while promoting environmental sustainability. iNPIPE PRODUCTS™ offers a more eco-friendly alternative to traditional methods, reducing waste and emissions, while achieving the highest standards of pipeline cleanliness. Clean pipelines enhance performance, protect capital investments, and minimises operational downtime—all while reducing environmental impacts. With extensive engineering expertise and integrated manufacturing capabilities, we deliver custom-engineered turnkey solutions that meet the most demanding client requirements. Our Services Include: Tailored engineering solutions and expert consultancy Bespoke design, manufacturing and supply of pipeline tools Full project management and on-site technical support Advanced cleaning, inspection and maintenance services Visual inspection of pipeline interiors Debris mapping for internal condition analysis Validation of pipeline cleaning regimes for optimal performance Our SMART Pigging solutions offer industry-leading pipeline inspection capabilities that ensure maximum flow assurance and comprehensive asset integrity; utilising advanced technologies like the PHOENIX Debris Mapping Tool and Camera Integrated Pig for pipeline assessment, joint inspection and crossing validation prior to slip-lining. Trusted by global operators, iNPIPE PRODUCTS™ is committed to quality, safety and sustainability, with ISO 9001, ISO 45001 and ISO 14001 certifications. We are proud to be RoSPA Health & Safety Award winners for seven consecutive years, achieving the Gold Medal in 2024.

    Mapping & Modelling
    Accreditations
    KGN Pillinger logo

    KGN Pillinger

    United Kingdom

    Advanced Pumping & Engineering Solutions With a heritage dating back to 1926, KGN Pillinger is a trusted partner in engineering and manufacturing advanced pumping solutions for the UK’s critical water infrastructure. We combine decades of experience with a progressive investment in technology to deliver robust, reliable, and compliant systems designed for long-term performance. We specialise in the design and in-house manufacture of water and wastewater pumping equipment built to withstand the demands of the water sector. Our proven resilience and expertise have made us a trusted supplier to major UK Water Utilities and the Ministry of Defence. Capabilities Our core capabilities include: Bespoke water boosting systems for network resilience. Packaged pumping stations for sewage and wastewater management. Durable pumping equipment engineered for all sectors. Integrated lifecycle support and maintenance services. Design & Manufacturing Excellence Our end-to-end project management ensures quality and accountability from concept to commissioning: Advanced 3D CAD Design and Building Information Modelling (BIM) support for seamless project integration. In-house fabrication and assembly using 316L Stainless Steel as standard for superior corrosion resistance and asset longevity. A state-of-the-art, fully equipped UK manufacturing facility ensuring quality control and supply chain security. Lifecycle Support for Critical Infrastructure Our dedicated Service Division ensures the operational reliability of your assets: Emergency support and nationwide services to ensure uninterrupted service. Professional installation, commissioning, and planned maintenance contracts. All KGN engineers are CSCS certified, CRB checked, and trained for confined space work, ensuring safe and compliant service on critical infrastructure sites. KIWA Certification KGN Pillinger is the only UK company holding KIWA certification for both: Above-ground AV and EV variable speed booster sets. Below-ground UPOD Underground Plant Room. This dual certification underscores our commitment to meeting the highest industry standards for quality, compliance, and energy efficiency. To discuss your specific project requirements, contact our engineering team: 📞 0208 681 0097 | 📧 sales@kgnpillinger.com | 🌐 www.kgnpillinger.com

    Health & Safety
    Accreditations
    PLR Building Services Ltd logo

    PLR Building Services Ltd

    United Kingdom

    Here at PLR Building Services, our team brings extensive experience in the water industry, specialising in top-tier electrical installation work for framework companies across the utility companies. Our primary focus is on ensuring compliance with regulatory requirements for water systems. We offer a comprehensive electrical design package and project management services. Our team is equipped with the latest health, safety, and electrical qualifications to meet all your project requirements efficiently. As a NICEIC approved contractor, we excel in both new systems installation and the refurbishment of existing installations. Water treatment Wastewater treatment Sludge treatment Pumping stations Reservoirs Inspection Testing Electrical Design Project managing

    Contractors
    Water Pumping Stations
    Saint Gobain PAM UK logo

    Saint Gobain PAM UK

    United Kingdom

    Saint Gobain PAM UK is the premier supplier of ductile iron and cast iron products to the UK's key utilities, telecoms, highways, civil engineering, construction and housing companies. We’re a leading manufacturer of ductile iron access covers, gully gratings, and pressure pipeline systems, helping the UK’s utility, highways, telecoms and infrastructure network owners reduce their whole-life costs and carbon while improving their asset durability and health and safety standards. We proudly manufacture our solutions, which enables us to not only meet but exceed the most stringent safety, quality and environmental standards. This means all of our access covers, gully gratings, and surface boxes are 100% recyclable. By providing innovative and sustainable access covers, gully gratings and pipeline systems that are right the first time, our customers enjoy quality and durable solutions that solve their problems the first time they’re installed – backed by the experts who designed them. 👨‍🔬🔬🥼 Saint-Gobain PAM UK is part of the Saint-Gobain Group, which employs over 166,000 people in 75 countries. With the international support of parent company Saint-Gobain, we offer unrivalled technical support, a total solution approach and unparalleled quality and innovation. Our solutions include: Ductile iron access covers, gully gratings and kerbside drainage solutions Ductile iron water and sewer pipes, fittings, valves, couplings and adaptors

    Treatment Works Products/Services
    Networks - Sewerage
    Spray Nozzle People logo

    Spray Nozzle People

    United Kingdom

    Suppliers of spray systems and solutions, including the StormBlaster™ stormwater attenuation tank cleaning system, the ScreenBlaster CSO screen cleaning head and specialised spray solutions for odour control, foam suppression and other water and wastewater applications. There are many applications for spray nozzles and systems within the water and wastewater treatment sector. SNP have worked on projects for most of the main water suppliers in the UK & Ireland as well as with many in Europe and beyond. We have listed some key applications for spray nozzles below. For a full list of applications and for further details on key applications, follow the menu to the right. Cleaning systems The United Kingdom’s water industry is poised for its most ambitious transformation yet under the AMP8 (Asset Management Period 8) investment cycle, which runs from 2025 to 2030. Backed by an unprecedented £108 billion investment, the largest in the sector’s history, AMP8 is focused not only on maintaining and upgrading ageing infrastructure but also on addressing growing environmental and regulatory challenges. A significant £11 billion of this total has been earmarked specifically for stormwater and sewage spill mitigation, reflecting mounting pressure from regulators, the public, and environmental groups to curb pollution in rivers, lakes, and coastal waters. At the heart of this environmental push lies the urgent need for more stormwater retention tanks and combined sewage overflow (CSO) systems. It is estimated that some 2,000 such systems will need to be updated, refurbished or built in the AMP round of funding. This stormwater management infrastructure is vital if the target of reducing spills and sewage discharges into waterways by 44% is to be met. Much of this new infrastructure will require specialised cleaning systems. Storm water attenuation tanks can cause serious smell pollution if left improperly cleaned after usage. The StormBlaster tank cleaning system is a more effective alternative to tipping buckets, swirl eductors and manual entry cleaning. Screen cleaning Combined Sewer Overflows (CSOs) are a key feature of combined sewer systems, where rainwater and wastewater share the same pipework. During heavy rainfall, these systems can become overwhelmed without proper control measures. CSO chambers manage excess flows by allowing water levels to rise and diverting surplus into overflow pipes. A crucial component of CSOs is the screening system, which traps solids and keeps them within the sewer network. This prevents solid waste from entering local waterways and protects the environment. Foam control The formation of a stable foam in the water treatment process is a common problem. Foam can occur in aeration tanks, anaerobic digesters or secondary clarifiers. Foam is undesirable because it can overflow vessels, create slippery and unsafe working conditions, interfere with processing, damage materials, and cause tanks to drain and dry slowly. Controlling foam can be accomplished by spraying liquid onto the pool, vessel, or reservoir’s surface and allowing the spray’s droplets to impact the foam bubbles, causing them to break. Spray nozzle arrays positioned above fluid level can be used to knock back the foam and keep it under control. Odour control The use of sprays to knock down and neutralise odour is a common application for our spray nozzles. Nozzles are either used to directly treat odour particles in the air or as part of scrubber systems.

    Treatment Process Technologies
    Accreditations

    Condition Assessment, Lifecycle Planning, and CMMS Integration for Water Infrastructure

    Water asset management applies structured decision-making frameworks—probability of failure (PoF) and consequence of failure (CoF) analysis—to prioritize maintenance spending, rehabilitation investments, and replacement capital allocation across aging infrastructure. A utility managing hundreds of kilometers of distribution mains, multiple pump stations, and a treatment plant must triage competing asset needs against constrained budgets. Asset management software platforms integrate CMMS (Computerized Maintenance Management System) work order history, GIS location data, hydraulic model performance data, and inspection results to build risk-ranked asset portfolios that justify capital program priorities to boards and regulators.

    Condition assessment methods range from non-destructive testing of individual assets (acoustic leak detection, closed-circuit television (CCTV) inspection of sewers, electromagnetic inspection of metallic mains, vibration analysis of rotating equipment) to statistical deterioration modeling for large asset classes where individual assessment is impractical. For large-diameter transmission mains, acoustic fiber optic monitoring and electromagnetic flux leakage inspection are increasingly deployed to identify wall loss before failure. For buried wastewater collections systems, CCTV condition grading per NASSCO PACP standards provides a structured basis for rehabilitation prioritization.

    Regulatory pressures from EPA's Drinking Water Infrastructure Needs Survey, state asset management plan requirements for DWSRF funding eligibility, and the 2021 Infrastructure Investment and Jobs Act are creating significant demand for utilities to formalize asset management programs as a condition of federal funding. Providers who can help utilities build credible asset management plans—including system inventories, condition assessment programs, levels of service definitions, and long-term financial plans—are increasingly valuable as funding compliance requirements raise the documentation bar.

    Frequently Asked Questions

    What data do I need before implementing a water asset management program?

    The foundational data requirement is a complete, accurate asset inventory: every treatment unit, pump, motor, valve, pipe segment, and structure with attributes including age, material, size, installation date, replacement value, and current condition rating. Many utilities find that their GIS and CMMS data are incomplete or inconsistent and require a data cleaning and reconciliation effort before analysis is meaningful. Once the inventory is in place, maintenance history data from the CMMS—work orders, failure events, corrective vs. preventive maintenance ratios—provides the failure history needed to build deterioration models.

    How does CMMS integration improve water infrastructure asset management?

    CMMS integration connects physical asset condition data to financial and operational decision-making by linking work order history, parts consumption, and labor costs to specific assets in the registry. When a pump has accumulated $50,000 in corrective maintenance over three years, the CMMS data makes the replacement business case visible and defensible. Asset management platforms that pull CMMS data automatically allow maintenance cost trends to trigger condition flag updates without manual data entry, improving the timeliness and reliability of the risk portfolio ranking used for capital planning.

    What is the difference between reactive, preventive, and predictive maintenance in water utilities?

    Reactive maintenance (run-to-failure) has low planned maintenance costs but high unplanned failure costs including emergency response, overtime, bypass pumping, and regulatory incidents. Preventive maintenance (time-based intervals) reduces reactive failures but generates unnecessary maintenance on assets that remain in good condition. Predictive maintenance uses condition monitoring data—vibration analysis, thermography, acoustic monitoring, oil analysis—to service equipment based on actual degradation signals rather than time intervals, reducing both unnecessary PM and reactive failures. Water utilities pursuing best-in-class asset management typically target a mix of 70–80% planned maintenance (preventive plus predictive) and less than 20–30% reactive maintenance by work order count.

    What level of service metrics should a water utility define in its asset management plan?

    Levels of service (LOS) translate regulatory requirements and customer expectations into measurable performance targets. For drinking water utilities, standard LOS metrics include: water quality compliance rate, system reliability (unplanned outage frequency and duration per 1,000 service connections), water loss rate (non-revenue water percentage versus Ofwat benchmark), and response time to reported leaks or service disruptions. For wastewater utilities: sewer flooding frequency and volume, CCTV inspection coverage rate, and treatment plant compliance rate. LOS targets should be set at levels the utility can fund and demonstrate progress toward in its capital investment programme.

    Case Study·Regional water company, 450 km transmission mains portfolio, Northern England
    Challenge

    A water company was experiencing a rising burst rate on its ageing cast iron transmission main network (average age 68 years) but lacked a risk-ranked asset register to prioritise which mains were highest priority for rehabilitation versus replacement. Reactive burst responses were consuming 35% of the operational maintenance budget.

    Approach

    An asset management provider conducted electromagnetic inspection of 180 km of priority mains and integrated findings with historical burst records, soil corrosivity data, and hydraulic criticality from the network model into a unified risk-scoring framework. The framework produced a prioritised 10-year capital programme ranked by probability-of-failure multiplied by consequence-of-failure for each pipe segment.

    Outcome

    The risk-ranked capital programme focused investment on 22 km of highest-risk main, reducing the burst rate on inspected mains by 65% over 3 years. The company's reactive maintenance spend fell from 35% to 18% of the operations budget, freeing resources for planned preventive work. The asset register became the basis for the company's AMP8 capital submission to Ofwat.

    Questions to Ask Shortlisted Providers

    1. 1

      What asset condition assessment methodology do you use, and how do you integrate inspection data with maintenance history and hydraulic modelling outputs to produce a risk ranking?

      A risk ranking that only uses age and material is far less reliable than one that incorporates actual condition data, burst history, and consequence of failure for each asset.

    2. 2

      What software platforms do you work with for asset register management and CMMS integration, and can you work within our existing IT infrastructure?

      Asset management value is only realised if the data can be maintained and queried by the utility's own team; software incompatibility is a common reason why asset management programmes fail to deliver long-term value.

    3. 3

      How do you support the development of an Ofwat-compliant Business Plan asset management submission, and have you previously prepared AMP period capital investment justifications that were accepted?

      Ofwat scrutinises the analytical basis for capital programme justifications; providers with a track record of accepted AMP submissions reduce the regulatory risk in the price review process.

    4. 4

      What is your approach to uncertainty and data quality scoring within the risk framework, and how does the model handle assets with incomplete or unreliable historical data?

      Most utility asset registers have significant data gaps; a robust methodology must explicitly account for data uncertainty rather than treating incomplete records as implying low risk.

    5. 5

      Can you demonstrate that your asset management framework is aligned to PAS 55 or ISO 55001, and can you support the utility in obtaining ISO 55001 certification if required?

      ISO 55001 certification is increasingly required by regulators and major lenders as evidence of a structured and auditable asset management system.

    What Drives Cost in This Category

    Asset register completeness and data quality

    Building an asset register from incomplete legacy records requires field surveys and data validation that can represent 30 to 50% of a first-year asset management programme cost before any analysis begins.

    Condition assessment scope and inspection technology

    Non-destructive condition assessment of buried assets (electromagnetic pipe inspection, acoustic leak detection, CCTV) varies widely by unit cost per km; the scope of assessment directly drives the programme cost and the quality of the risk ranking produced.

    Software platform and system integration

    Enterprise GIS-linked asset management platforms require significant configuration and integration with existing SCADA, CMMS, and finance systems; total implementation cost can range from GBP 100,000 to GBP 500,000 depending on system complexity.

    Regulatory deliverable requirements

    Ofwat AMP submission support, DWI risk assessment documentation, or Environmental Permit review as part of the asset management programme adds professional services cost but delivers direct regulatory compliance value.

    Key Regulations & Standards

    ISO 55001:2014

    International standard for asset management systems, specifying requirements for strategic, tactical, and operational asset management decision-making that water utilities increasingly use as their management framework.

    Ofwat Business Plan Guidance (AMP8)

    Sets out the evidence requirements for capital programme justification in water company price review submissions, requiring risk-based asset management analysis to support investment cases.

    Water Industry Act 1991 (Section 93)

    Requires water companies to maintain, improve, and extend their water mains and supply systems to ensure wholesome water supply, providing the statutory basis for capital maintenance programmes.

    DWI Guidance on Security of Supply

    Requires water companies to demonstrate asset resilience and supply security through documented risk assessments and capital investment plans reviewed during DWI inspections.