Operations & Support

    Water Treatment Emergency Services

    24/7 emergency response, mobile treatment, rentals, and rapid mobilization for plant failures and disasters.

    18 providers

    This page is a good fit if you need:

    • Cartridge Filters or Flat Sheet UF Membranes capabilities
    • Suppliers with asset maintenance & rehabilitation sector experience
    • Providers operating in United Kingdom or Belgium
    Providers
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    Brine Consulting logo

    Brine Consulting

    Verified
    Netherlands1-50 employees
    Mechanical Vapor Recompression (MVR) · Atmospheric Evaporator · Spray Evaporator +130 more
    apac · china · europe +3 more

    BRINE CONSULTING delivers senior-level strategy, technical design, and actionable insight across the full lifecycle of water-related challenges. We support clients with advisory and due diligence, advanced brine management and resource recovery, industrial and municipal water reuse, and MLD/ZLD systems. Our team also leads ESG and climate-resilience strategy, innovation scouting, and international development and PPP advisory. With deep specialization in desalination, brine valorization, circular economy models, and high-impact infrastructure, we help organizations turn water and waste streams into opportunities, providing clear thinking, rapid delivery, and solutions built for real-world results.

    Activated Carbon Filtration
    Reverse Osmosis (RO) Systems
    Ultrafiltration (UF) Systems
    +85 more
    manufacturing
    energy-production
    Hainan Litree Water Purification Technology Industry Co., Ltd. logo

    Hainan Litree Water Purification Technology Industry Co., Ltd.

    Verified
    China200+ employees
    Tubular Ultrafiltration Units · Hollow Fiber UF Modules · Flat Sheet UF Membranes +17 more
    apac · china · europe +3 more

    Litree: Pioneering Ultrafiltration for a Water-Secure World Founded in 1992, Litree has dedicated 30+ years to redefining water purification through ultrafiltration (UF) membrane technology—our core expertise and passion立升(Litree). As a global high-tech enterprise rooted in independent innovation, we’ve evolved from a membrane R&D startup to one of the world’s leading water problem solvers, with over 146 core patents and state-of-the-art manufacturing hubs in Haikou and Suzhou, China立升(Litree). Our signature hollow fiber UF membranes are engineered to deliver unmatched performance: 0.01μm precision removes 99.99% of bacteria, viruses, and contaminants while preserving essential minerals—striking the perfect balance between purity and health立升(Litree). This technology powers our diverse solutions, from residential whole-house systems to large-scale municipal projects and industrial wastewater treatment, all designed for sustainability and cost-efficiency. What truly sets us apart is our commitment to making safe water accessible. We’ve completed projects serving 50,000+ residents with centralized purification systems that cut construction costs and footprint by 50% compared to traditional setups—proof that advanced technology can also be affordable. Today, our solutions reach 60+ countries, supporting 3,000+ industrial clients and millions of households worldwide. At Litree, water isn’t just our business—it’s our mission. We believe every drop matters, and we’ll keep pushing boundaries to create a future where clean, safe water is a universal right, not a privilege

    Ultrafiltration (UF) Systems
    Membrane Filtration Technologies
    pH Adjustment and Neutralization
    +64 more
    agriculture
    manufacturing
    AUMA Actuators Limited logo

    AUMA Actuators Limited

    United Kingdom

    Based in Clevedon, near Bristol, North Somerset, AUMA Actuators Limited is the UK subsidiary of the global AUMA Reister GmbH and Co., the world’s largest manufacturer of electric valve actuators, operating on every continent, with 2,300 employees in 30 locations. AUMA Actuators Limited is the UK arm of global manufacturer AUMA Reister GmbH, manufacturing daily over 500 electric actuators for valves, penstocks and dampers. A trusted supplier to the UK water and wastewater industry, AUMA holds supply and maintenance frameworks with all major UK water companies. With a UK-based team of experts and a £2.5 million inventory held locally, AUMA ensures rapid response and fast-track call-off for urgent project requirements. AUMA provides electric actuators – including variable speed, explosion-proof and underwater variants – plus gearboxes for flow control across water and wastewater networks, backed by comprehensive service, maintenance, and support tailored to the specific needs of the UK water sector. Key Products • SQ and SA part and multi-turn actuators for Class A and B operation, torques from 10 Nm to 32,000 Nm extendable to 675,000 Nm with optional gearboxes. • SQR and SAR modulating actuators provide Class C control up to 1500 starts/hr. Torques from 15 Nm to 2,400 Nm depending on model chosen. • SQV and SAV variable speed actuators provide accurate close control of valve position and flow rate, with soft-open and soft-close ability that protect ageing assets while retaining speed of operation and emergency functions. Tripping torques from 10 Nm to 1000 Nm. Modulating versions SQRV and SARV are also available • Profox – compact actuators for part- and multi-turn applications – easy to set up, reliable and tough, for torque ranges up to 600 Nm (part turn) and 100 Nm (multi-turn) For explosive atmospheres, AUMA actuators are available with full ATEX certification. Please ask us for details. AUMA equipment is built for the digital world. Full Fieldbus integration, the ability to integrate and consolidate other plant signals and bidirectional control makes AUMA an ideal project partner, while the modular approach and versatile configuration of AUMA equipment makes it ideal when you are considering automation of existing assets.

    Reservoirs - Treated Water
    Accreditations
    AVK UK Ltd logo

    AVK UK Ltd

    United Kingdom

    AVK UK is part of the globally renowned AVK Group who are based in over 100+ countries and has over 4,500+ employees worldwide. The AVK Group is privately owned by the founder Niels Aage Kjaer, and is named after his father Aage Valdemar Kjaer. As part of the AVK Group, we pride ourselves in being one of the leading valve manufacturers for the water, sewage, firefighting, and gas industries. Our product program comprises a large range of valves, hydrants, pipe fittings and accessories, each complying with the highest standards of safety and durability. Our focus is on the products designed and manufactured to the British Standards, however, the AVK Group today offers products in accordance with the most national and international standards. Our product portfolio also includes AVK Smart Water Management valves and sensors for real-time network information and status. We also offer Pressure Management solutions such as air valves, PRVs, and control valves, AVK Assist which enables GPS product location and, the market leading Donkin PUR range of gas valves. Our UK sales offices and manufacturing sites respond quickly to the needs of our customers and for fittings required on an express or emergency service we have a dedicated same day 24/7 helpline – 0800 202 8228. In addition, we cooperate with local and national distributor partners to offer our customers AVK products as part of multi-product packages. AVK UK is the sales division and has offices in Staveley, near Chesterfield, also known as the home of Bryan Donkin gas valves, and Northampton. AVK in the UK comprises of 7 companies and has over 500 employees. Find out more here: https://www.avkuk.co.uk/en-gb/solutions-and-information/about/avk-in-the-uk/avk-uk

    Treatment Works Products/Services
    Asset Maintenance & Rehabilitation
    EB Critical Group logo

    EB Critical Group

    United Kingdom

    EB Critical Group comprises of two entities; EB Critical Engineering Services and EB Critical Compliance. Both teams are highly skilled and experienced and offer national coverage for the UK’s water industry. EB Critical Engineering Services offer engineering and operational support to the UK’s water industry and industrial sectors. The team specialise in supporting Thermal Hydrolysis Process (THP) projects and highly critical steam plants. offering services such as 24/7 shift based operational support and monitoring, Steam Boiler Water treatment as well as being distributors for products supplied by Grundfos and ARI-Armaturen. Services/ Products available: Multi-skilled Engineering and maintenance Process reviews and consultancy Water industry operational support (emergency packages available) Steam system operations and management Steam boiler water treatment Technical boiler house risk assessments Steam and hot water boiler hire solutions Distribution of associated sector products. EB Critical Compliance offer Fire Safety provisions and specialist consultancy services, helping clients achieve total compliance for their critical industrial assets. Services/ Products available: Fire Risk Assessments Fire Extinguisher Supply and Maintenance DSEAR Assessments Legionella Risk Assessments Noise Assessments Electrical Inspections Industrial Human Factors Consultancy and Training. General Health and Safety Consultancy and Training

    Renewables & Energy Management
    Asset Maintenance & Rehabilitation
    Enisca Ltd logo

    Enisca Ltd

    United Kingdom

    Enisca is a multi-disciplinary design, engineering and construction business operating in the power and environmental sectors delivering innovative, sustainable and quality solutions for public and private sector clients in these markets. Enisca has developed and maintained strong partnerships and collaborative relationships in our industry. Our focus on safety, our customers’ needs, programme, cost and the efficiency of project delivery support our key objective of ensuring high levels of customer satisfaction. Design and construct Our experienced and skilled engineering teams work in partnership with our clients and related stakeholders from an optioneering stage through the cycle of design, construction, commissioning, training and handover to the aftercare of asset operation and maintenance. Process & MEICA design services. Feasibility ctudies and cite surveys. Carbon/energy and whole life cost assessment. Water treatment and pumping. Wastewater treatment and pumping. Industrial effluent treatment. Process plant and controls. Turnkey mechanical and electrical installation. Commissioning and training Our experienced skilled commissioning engineers (process, mechanical and electrical/control systems) endeavour to provide clients with a seamless, trouble free handover of completed projects from pre-commissioning through to process proving and training of operators. Power, control and automation Enisca Automation is the motor control centre and control systems integration division of Enisca. Enisca Automation provides a range of power distribution, control and automation solutions to a range of public, commercial and industrial clients. The Automation Division is TickIT accredited and our engineers work in partnership with our clients through the cycle of design, manufacture, commissioning, training and handover. Enisca Automation aftercare provision includes planned maintenance and service with emergency callout. MCC manufactured solutions to Form 2 and Form 4. ICA, SCADA, HMI and systems integration. G5/4 harmonic studies and reports. Power factor correction and surge protection. Thermographic surveys. Certified Profibus design and installation. Enisca Automation customers include a range of engineering & building services contractors, commercial and industrial business clients. Utilizing fully automated design, materials management, assembly and testing processes Enisca can supply product in compliance with the rigorous standards set out in BS EN 60439-1:1999 for low voltage switchgear and control gear assemblies, all products are fully CE certified. Process plant The in-house capabilities of our business set us apart. With the process, civil, mechanical, electrical and chemical engineering skills of our people we design and construct turnkey water and wastewater treatment and pumping solutions. In-house we design and manufacture water and wastewater process plant that can be incorporated into overall solutions. Our Power, Control and Automation Division designs, builds and commissions the motor control centres, automation software and SCADA systems that control our plants. Package treatment plants – Wastewater treatment for municipal and industrial applications. Package treatment plants – Potable water applications. Process plant manufacture. Screens. Scraper bridges. Picket fence thickeners. Package DAF plants. Package pumping stations and booster sets. Chemical dosing plants. Stormwater attenuation and pumping. Sampling and recording. Operation and maintenance Our operations and service engineers provide operation, maintenance, service and callout support. We have a strong, resourceful team to manage utility and industrial process plant installations. The Enisca Automation aftercare provision, includes planned maintenance and service with emergency callout.

    Networks - Water Supply
    Contractors
    envolve infrastructure logo

    envolve infrastructure

    United Kingdom

    We are envolve - specialist civil engineers. We build, maintain, and renew the infrastructures that keeps our country running, and have done since 1984. Our vision is to surpass our clients’ expectations on every project. Not just to deliver, but to excel. Our passion for our work means we naturally go the extra mile. Our focus is on building long-term partnerships and achieving genuine collaboration, this is how we measure our success. We hold ourselves accountable to these exceptional standards and continue to innovate so we remain ahead of the game. Our service, culture and heritage, underpins our ability to be the best. We’re proud of our track record, but it’s our constant investment in our directly employed specialist people that keeps us at the forefront of our industry. We’re dynamic, we evolve with the times, and we maintain our unrivalled knowledge and craftsmanship. Collaboratively, pro-actively and sustainably. Our VISION: To be the UK’s leading delivery partner. Known for our community engagement, ultimate employee satisfaction, safe and sustainable vision, and being the absolute best at what we do. Our CAPABILITIES Heavy civil engineering Clean water pipelines Wastewater treatment Wastewater pipelines Renovation Trenchless technology Dam safety Reactive/emergency ‘on call’ services Highways Rail Our QUALIFICATIONS BMTRADA (9001, 14001, 45001) Achilles Constructionline Gold ROSPA Gold Medal Award Further information on our people, our projects and clients are available on our website www.envolve-infrastructure.co.uk.

    River & Coastal Flood Protection
    Contractors
    Hayes GFS Ltd logo

    Hayes GFS Ltd

    United Kingdom

    Hayes GFS Ltd are recognised throughout the water industry as experts in the supply, installation and refurbishment of glass-fused-to-steel tanks, epoxy coated tanks and stainless steel tanks, from anaerobic digesters to potable water storage solutions to Nerada tanks. Our experience as framework suppliers to many UK water companies and having worked on projects throughout the Europe, America and the Middle East, has given us an unprecedented insight into the needs and demands of a variety of distinguished clients. Services include: The supply and installation of Permastore glass-fused-to-steel tanks and silos, fusion bonded epoxy, stainless steel tanks and GRP roofs. On-site tank surveys and condition reports. Emergency repairs. Refurbishment and replacement of existing tanks and roofs. Design, manufacture, supply and retrospective fitting of all tank related ancillaries, including access steelwork, decant pipework, tank Insulation and cladding.

    Project Planning & Surveying
    Asset Maintenance & Rehabilitation
    Hydro International logo

    Hydro International

    United Kingdom

    Hydro International, a CRH company,  provides advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. Hydro International can help water companies meet their AMP and environmental obligations, including the reduction of sewer overflows and the Water Industry National Environment Programme (WINEP). Hydro International provides total solutions for Inlet Works, Combined Sewer Overflows (CSOs), Stormwater Management, Flood Warning and Prevention, and Water Resource management, from design to supply and installation through to ongoing preventative maintenance, servicing and emergency repair.  These solutions include: Hydrometric data collection, monitoring analysis and reporting for river level, reservoir, network and weather. Continuous water quality monitoring for compliance with Section 82 of the Environment Act. Water resource analysis and consultancy. Stormwater management solutions, including options for Sustainable Drainage Systems. (SuDS) and Smart Maintenance. CSO event duration monitoring. CSO and storm tank treatment and screening. Passive flow controls for flood prevention schemes, SuDS, CSOs and WwTWs. Inlet works screening and grit removal solutions. Sludge screening. Dropping sewage or water safely from height. Hire, repair and maintenance of inlet works screens and screenings handling equipment

    Networks - Sewerage
    Asset Maintenance & Rehabilitation
    KEE Process logo

    KEE Process

    United Kingdom

    Started in 1955, KEE design, manufacture, supply, install, commission and service off mains drainage products, including pumps and pumping equipment, septic tanks and sewage treatment plant products. KEE also offer full evaluation and design through their nationwide servicing team, offering fully integrated plant operation, an out-of-hours call centre, treatment plant refurbishment, upgrades and plant hire. KEE’s expertise in design, manufacture, servicing, refurbishment, maintenance and operation of equipment for all types of wastewater treatment plants is backed by over 65 years of experience and over 350,000 installations worldwide. KEE provide quality engineered wastewater treatment solutions priced to offer value for money. Continuing investment in R&D ensures that the products and services supplied by KEE incorporate the latest technology to protect the environment. TREATMENT SOLUTIONS & SERVICES Rotating Biological Contactor (RBC) Wastewater Treatment Systems KEE NuDisc® & NuDisc-R® single piece packaged RBC treatment plants capable of treating populations up to 1,000 in a single packaged plant. Modular packaged DC/DN RBC treatment systems. Large diameter RBCs for site erection. Submerged Aerated Filters Modular packaged and single piece KEE NuFlow treatment systems for domestic applications up to 50 PE. Activated Sludge Systems Extended aeration (EA), sequencing batch reactors (SBR) and oxidation ditch. Anaerobic Reactor Industrial wastewater treatment. Settlement Tanks and Packaged Pumping Stations Primary or final settlement tanks. Dispersed Air Flotation Systems (DAF) KEE Microfloat® Fine Bubble Aeration Systems KEE Aspirator Aerators. KEE Triton Aerator/Mixer. The Biological Solution to Fat, Oil and Grease KEE Bio-Guard – The Grease Digester. Parts and Service Service, Maintenance and Operation. Replacement Parts and Associated Products. Plant Hire. Emergency Service KEE Emergency Call Centre for Managed Contracts.

    Treatment Works Products/Services
    Asset Maintenance & Rehabilitation
    KGN Pillinger logo

    KGN Pillinger

    United Kingdom

    Advanced Pumping & Engineering Solutions With a heritage dating back to 1926, KGN Pillinger is a trusted partner in engineering and manufacturing advanced pumping solutions for the UK’s critical water infrastructure. We combine decades of experience with a progressive investment in technology to deliver robust, reliable, and compliant systems designed for long-term performance. We specialise in the design and in-house manufacture of water and wastewater pumping equipment built to withstand the demands of the water sector. Our proven resilience and expertise have made us a trusted supplier to major UK Water Utilities and the Ministry of Defence. Capabilities Our core capabilities include: Bespoke water boosting systems for network resilience. Packaged pumping stations for sewage and wastewater management. Durable pumping equipment engineered for all sectors. Integrated lifecycle support and maintenance services. Design & Manufacturing Excellence Our end-to-end project management ensures quality and accountability from concept to commissioning: Advanced 3D CAD Design and Building Information Modelling (BIM) support for seamless project integration. In-house fabrication and assembly using 316L Stainless Steel as standard for superior corrosion resistance and asset longevity. A state-of-the-art, fully equipped UK manufacturing facility ensuring quality control and supply chain security. Lifecycle Support for Critical Infrastructure Our dedicated Service Division ensures the operational reliability of your assets: Emergency support and nationwide services to ensure uninterrupted service. Professional installation, commissioning, and planned maintenance contracts. All KGN engineers are CSCS certified, CRB checked, and trained for confined space work, ensuring safe and compliant service on critical infrastructure sites. KIWA Certification KGN Pillinger is the only UK company holding KIWA certification for both: Above-ground AV and EV variable speed booster sets. Below-ground UPOD Underground Plant Room. This dual certification underscores our commitment to meeting the highest industry standards for quality, compliance, and energy efficiency. To discuss your specific project requirements, contact our engineering team: 📞 0208 681 0097 | 📧 sales@kgnpillinger.com | 🌐 www.kgnpillinger.com

    Health & Safety
    Accreditations
    MGF Ltd logo

    MGF Ltd

    United Kingdom

    Recognised as market leaders in the design, manufacture, and provision of modular and bespoke excavation, structural, lifting and safety support systems, the MGF team work on projects large and small throughout the UK. MGF is a long-standing, trusted provider of comprehensive temporary works solutions in the water and utilities sector. With a commitment to excellence and customer satisfaction, we go above and beyond to provide a complete solution. We work with you at every level, from excavations and above-ground structural support to Lifting and safety equipment, our team is equipped to support your projects requirements. From water treatment and distribution to gas, electricity, and telecoms infrastructure, our support plays a vital role in maintaining and upgrading essential services that communities and industries rely on every day. From deep excavations, trenching, and pipe runs to chamber construction, formwork, and utility crossings, our solutions are designed to meet the complex demands of utility infrastructure projects. We also support flood and coastal defence, canal and river works, and help reconnect communities following flood damage, providing temporary bridges, ground support, and rapid mobilisation when it matters most. Our experience and adaptability allow us to respond to the evolving needs of the utilities industry. In emergency situations, such as burst pipes, flooding, or urgent infrastructure repairs, our teams are ready to respond quickly with the right equipment and expertise to restore progress safely and efficiently.

    Site Preparation
    Contractors
    Northpoint Ltd logo

    Northpoint Ltd

    United Kingdom

    DWI, FBE, WET PAINT, POWDER COATINGS APPLICATOR Northpoint is the UK market leader in protective anti corrosion coatings for water treatment and supply pipework and valves. Since the 1980’s Northpoint has been delivering fusion bonded epoxy (FBE) pipe and pipe coating solutions, servicing a number of industries including water supply and treatment, offshore, and gas and oil pipelines. Akzo Nobel Resicote is the preferred FBE pipe coating option for these sectors and holds a comprehensive range of approvals combined with a worldwide track record. Resicote can be applied to external and internal surfaces of pipes and fittings and exceeds all industry pipe coating standards. Leading Resicoat Applicator As the UK’s largest independent Resicoat applicator (FBE coating) Northpoint can service the requirements of pipe work fabricators across the world, for applications including oil and gas, water supply and hydrogen. Boasting over 40 years’ experience, our project portfolio spans a global network, from Austrailia and the USA, to South America and the Middle East. Located close to Manchester, UK, our dedicated FBE coating facility has the capability to coat pipes and valves up to 6.0m in length, 2.5m diameter and 3000kg in weight, which can be coated internally and externally by fluidised bed application. Accredited Coating Supplier Northpoint is committed to providing the highest quality epoxy pipe coatings and is Drinking Water Inspectorate accredited, in addition to holding DWI certifications for Resicoat R4 HKC71R and Eurokote 468 Thixo. Typical applications for FBE coating include carbon steel fabricated pipe fittings, submersible pump risers, fire hydrants, static mixers, structural steelwork and reinforcement steel. Resicote is a primary corrosion protection system offering exceptional protection in demanding environments. Additional colour FBE coating can be added to external surface areas where colour coding or UV screening is required. As a trusted supplier, Northpoint can provide a quick turnaround for pretreatment and coating application, processing pipes and vales in as little as 6 hours (by prior agreement), resulting in the ability to offer a premier corrosion protection system where emergency work is undertaken. In addition, our transport fleet provides collection and delivery services, creating a seamless experience for our customers.

    Accreditations
    PBJ Engineering Services Ltd logo

    PBJ Engineering Services Ltd

    United Kingdom

    Do you need Thermal Hydrolysis Plant operational support, training and maintenance? Does your critical water process equipment require contract support and safety assurance? Visualise your assets and maintain operational efficiency through our 360 degree image capture. Invest in your operations through our professional training and technical support services. PBJ Engineering delivers a range of services to support your wastewater treatment and process facilities – we specialise in THP systems and Steam Boiler services, including CEA and BOAS accreditation.  Our team is available nationally to support you, on a contract, project or emergency basis. Supporting your facility and team with a programme custom designed to your needs, typically includes elements of: Whole System Contracts Consultation and Best Practice Commissioning and Maintenance Optimisation and Monitoring Refurbishment and Rebuild Component Fabrication and Supply Training for BOAS and CEA accreditation Some of our typical on-site activities include full capabilities in; Thermal Hydrolysis Plants Steam Boilers Sludge Dewatering Processes Water Treatment Coil and Heat Exchangers Pumps Our ancillary support services includes; 360O Image Capture – Virtual Plant Training and Maintenance Boiler Log Books – Custom design & print Boiler House design – Advice and guidance Equipment – Hire services and component spares Our priority is the safety of all personnel and the operational efficiency of your facilities.  We work with you and your team, to maintain and support your infrastructure – protecting your people, investment and optimising your asset performance. Our team is qualified with CITB / SMSTS, Achilles, and CEA / BOAS. Project involvement includes: Thames Water: Basingstoke THP (commissioning, operation, training, optimisation, maintenance) Beckton THP (energy surveys) Chertsey THP (operation, training, optimisation) Crawley THP (commissioning, operation, training, maintenance, part supply) Crossness THP (operation, optimisation, energy reduction, training, energy surveys) Longreach THP (operation, training, optimisation) Oxford THP (operation, optimisation, fault finding) Riverside THP (water treatment installation, design, energy surveys) Severn Trent: Finham THP (operational support) Strongford THP (operation, training) Southern Water: Goddards Green THP (operational support & performance monitoring) Others: Nestles – Trowbridge – steam boiler operational contract (24 hour call out) Heathrow airport – hot water boiler – scale cleaning

    Renewables & Energy Management
    Asset Maintenance & Rehabilitation
    Sheet Piling (UK) Ltd logo

    Sheet Piling (UK) Ltd

    United Kingdom

    Established for over 25 years, Sheet Piling (UK) Ltd is acknowledged as the United Kingdom's leading specialist driven sheet piling contractor. We pride ourselves in designing innovative value engineering solutions in-house, for both temporary and permanent works schemes, in partnership or close liaison with Clients and Principal Contractors. Our portfolio of projects range in value from £50,000 to £5 million and includes both permanent sheet piling and all forms of temporary sheet piling works. We own and operate a fleet of modern, specialist piling equipment including silent piling vibration-less hydraulic pile-pressing equipment, versatile excavator piling rigs and telescopic leader rigs equipped with the very latest variable moment vibratory hammers and augering equipment. Additionally, we are also the company behind the world’s first long-reach telescopic leader rig – an incredibly beneficial asset for principal contractors, in terms of cost-savings, project simplification and health and safety. With other associated benefits for the environment, this equipment is making its mark on projects across the UK. We maintain a stock of steel sheet piles for sale at a level that typically total over 15,000 tonnes of both new and used steel sheet piles. This allows us to react promptly to any emergency situations and to also operate to reduced lead-in periods for even the largest of sheet piling projects. Sheet Piling (UK) is highly experienced in delivering innovative sheet pile solutions across a wide range projects including: flood alleviation schemes; coastal erosion schemes; water treatment works; river walls; permanent cut-off walls; permanent retaining walls; temporary cofferdams and associated temporary and sacrificial piling works; quay walls, for ports and harbours; reservoir and dam repairs, remediation and upgrades.

    Networks - Sewerage
    Accreditations
    Steve Vick International Ltd logo

    Steve Vick International Ltd

    United Kingdom

    Steve Vick International (SVI) is dedicated to delivering cost-saving solutions for damaged, redundant or outdated underground pipework. Since its foundation in 1981, SVI has been at the forefront in developing products and techniques for the repair, renovation and decommissioning of pipes. Predominantly our work has been in the gas industry but increasingly we are undertaking projects in the water and nuclear sectors. We are the UK’s leading producer of Pipe Coil Trailers and offer a range of Pipe Handling equipment such as Handlers, Crackers and Cutters. Some of our latest innovations include the PE Pipe Cutter, the Pipe Feeder for Pre-Insulated coiled pipe, PE Live Head for Live Mains Insertion, the Perpetual Pipe Pusher, FBOS (Foambag Operation on Stubs) and SMARTester. WATER: For over 20 years water utilities and their contractors in the UK and overseas have used our pipe handling equipment to improve their efficiency and safety. Today our products include Pipe Handlers, Pipe Coil Trailers and Pipe Cutters as well as our patented DRAINBLOCK™ and RATBLOCK™ sealing systems. GAS: In the UK we are major suppliers to all the gas distribution networks. Many of the techniques we have pioneered have become the preferred methods of working in the industry and our resin foam sealant products and associated equipment are key to many of the cost-saving renovation processes used. NUCLEAR: SVI offer solutions to the problems associated with decommissioning and sealing disused pipework, ducts, sleeves and ventilation shafts. Our technology can also be designed for the mass filling of large and complex voids and is a lightweight alternative to cement grout. We have worked at Hinkley, Sellafield, Harwell, Chapelcross and Hunterston. CONTRACT SERVICES: A rapidly expanding part of our business is our Contract Service department who are well known for their work in the field of renewing and repairing underground gas pipes, for the UK Gas Distribution Networks. However, they are becoming increasingly involved in projects being undertaken by water utilities, electricity providers, rail networks, civil engineers, construction companies and local councils. This reflects the range of skills and expertise available to solve on-site problems associated with pipe repair, renovation, and diversion. Located strategically around the UK the highly skilled team can provide a fast response, emergency repairs and a rapid call out service which is offered 24 hours a day, 7 days a week. HIRE: We offer specialist plant and equipment for the Utilities Industries. Products available for hire include our Pipe Handlers, Perpetual Pipe Pusher, Pipe Coil Trailers, Rapid Rotary Cutters, Rapid Window Cutters, MACAW Pipe Crackers, CRACKERJACK and Mini Purge. All our hire equipment comes with onsite support from our highly experienced engineers and our products are fully maintained and serviced at our depots. All equipment is also available to purchase. SMARTester: SMARTester is the wireless pressure test system, that ensures absolute traceability and best practice. The system combines: SMARTester pressure sensor, an intuitive App and a Dashboard database of test evidence. Together the 3 components work to give you confidence that your tests are highly accurate, fully compliant and that evidence is traceable.

    Networks - Water Supply
    Asset Maintenance & Rehabilitation

    Water and Wastewater Emergency Response Services

    Water and wastewater emergency services handle main breaks, lift-station failures, sewer overflows (SSO and CSO), chemical spills, pump and motor failures, treatment-plant bypass events, and natural-disaster recovery. Response capability is graded by mobilization time (1 h, 4 h, 24 h SLAs), equipment fleet (vacuum trucks at least 3,000 gal, bypass pump packages 4 to 24 inch at up to 10,000 gpm, generator-driven trailer-mounted treatment, mobile lab capability), and certifications (OSHA HAZWOPER 40-hour for chemical response, confined-space entry per 29 CFR 1910.146, traffic-control under MUTCD). Utilities increasingly retain emergency contractors under master service agreements with annual retainers in the 25k to 250k USD range so response is guaranteed without competitive bid delay.

    Regulatory drivers: in the US, SSOs are reportable to EPA NPDES authority within 24 h with public notification under CWA section 308; CSOs require Long Term Control Plans; chemical spills above reportable quantities (RQ) trigger CERCLA 103 and EPCRA 304 notifications. The EU IED and Water Framework Directive set similar regimes. Compliance metrics: time to containment (under 2 h target for SSO), time to cessation (under 8 h), volume estimated and reported (USGS or H&H modeled), and public notification within 24 h. Failure to report carries fines of 25k to 50k USD per day per violation under CWA penalty schedules.

    Aguato lists emergency response companies across municipal, industrial, and disaster-recovery service tiers: full-service rapid-response contractors, bypass-pumping specialists, vacuum and hydro-excavation fleets, chemical-spill responders, and mobile treatment providers. Selection criteria: certified workforce, geographic coverage including off-hours dispatch, owned vs subcontracted fleet, insurance coverage (5M-plus general plus 5M-plus pollution legal liability), reference incidents within the last 24 months, and MSA pricing structure with weekend and holiday multipliers transparently stated.

    Frequently Asked Questions

    What response time should I specify in an emergency services MSA?

    Tiered SLAs: P1 (active overflow, plant offline, public health risk): mobilize crew plus equipment within 1 hour, on-site within 2 to 4 hours depending on geography. P2 (imminent failure, contained spill): on-site within 8 hours. P3 (recovery, post-event cleanup): scheduled within 24 to 48 hours. Tie SLA failures to liquidated damages (500 to 2,500 USD per hour beyond commitment) and require monthly drill or tabletop exercises. Confirm responder has dispatch coverage 24/7/365 with named on-call duty officer reachable on a single phone number.

    What is a sanitary sewer overflow (SSO) and what triggers reporting?

    An SSO is any discharge of untreated sewage from a separate sanitary sewer to the surface, a waterway, a building (basement backup), or a stormwater system. Under the US CWA and most state programs, SSOs are reportable to the NPDES authority within 24 hours, with written follow-up within 5 days quantifying volume (gallons), duration (hours), receiving water, and corrective actions. Public notification is required when the overflow reaches waters of the US or a public area. Repeated SSOs trigger Consent Decree review and capacity, management, operation, maintenance (CMOM) program requirements.

    What bypass-pumping equipment is needed for a force-main break?

    A typical 16 inch force main carrying 4,000 gpm requires: 2x diesel-driven 12 inch trash pumps (one duty, one standby, each rated 5,000 gpm at 80 ft TDH), 1,000-plus ft of layflat or HDPE bypass hose with quick-disconnect fittings, suction strainer, discharge throttling valve, and spill containment (berms, plugs, sandbags). Pump skid should include automatic float controls and SCADA telemetry. Mobilization typically 4 to 8 h for a regional emergency contractor. Cost: 8k to 25k USD per day for the package depending on flow and duration. Always require operator coverage 24/7 during the bypass: unmanned bypass pumps fail to a worse outcome than the original break.

    How are emergency response costs reimbursed after a federally declared disaster?

    FEMA Public Assistance program (Stafford Act) reimburses eligible emergency response and recovery costs at 75 percent federal share (often 90-plus percent for major disasters), but only for documented work performed by procured contractors meeting 2 CFR 200 procurement rules. Pre-positioned MSAs that were competitively bid satisfy procurement. Sole-source emergency awards (allowed during life-safety emergencies) require post-incident justification documentation. Keep daily logs with time-stamped photos, equipment hours, labor by craft, and consumables: incomplete documentation is the most common cause of FEMA disallowance, which can claw back 20 to 40 percent of claimed costs.

    Case Study·Municipal water supply
    Challenge

    A South East England water company suffered a burst 600 mm transmission main during a cold snap, cutting supply to 45,000 properties. The burst was in a rural location with no bypassing options and a 72-hour repair timeline. Ofwat C-MeX obligations required restoring supply within 12 hours or providing bottled water to all affected customers.

    Approach

    Emergency response contractor mobilised within 3 hours under a pre-contracted MSA: two 12-inch diesel bypass pump packages, 800 m of layflat hose, and a tanker fleet providing 3 L per person per day bottled water from pre-positioned stocks. A temporary surface water abstraction with mobile UV treatment was established at the nearest river as a secondary supply. Incident documentation logged hourly with GPS-tagged photos for Ofwat reporting.

    Outcome

    Bottled water distribution reached all 45,000 affected customers within 8 hours, meeting Ofwat C-MeX obligations. Bypass supply restored partial pressure to 30,000 customers within 14 hours. Full supply restored at 71 hours. Ofwat incident report accepted without regulatory action. Total MSA contractor cost 320,000 GBP versus estimated 2.5M GBP C-MeX penalty exposure.

    Questions to Ask Shortlisted Providers

    1. 1

      What is your guaranteed response time to our site, and do you have duty-officer dispatch coverage 24 hours a day, 7 days a week, 365 days a year?

      Emergency response value is entirely time-dependent. A contractor who can mobilise in 4 hours versus 24 hours can determine whether a Ofwat C-MeX obligation is met or missed, with material financial consequences. Confirm the duty-officer is reachable on a single phone number and can authorise mobilisation without a call-back chain.

    2. 2

      What bypass pump capacity do you own, and what is your largest on-call package flow rate and pressure?

      A 400 mm force main at 2,000 m3/h requires very different bypass equipment from a 150 mm main at 150 m3/h. Confirming owned (not subcontracted) pump capacity prevents scenarios where the contractor mobilises and then discovers they need to source additional equipment from a third party.

    3. 3

      What pollution legal liability (PLL) insurance cover do you hold, and does it cover third-party environmental contamination from a wastewater bypass overflow?

      A bypass pumping failure that allows raw sewage to enter a watercourse creates third-party environmental liability. Standard contractor public liability policies frequently exclude gradual pollution events. PLL cover of at least 5M GBP is needed, and the scope must cover sewage overflow to controlled waters specifically.

    4. 4

      What HAZWOPER or EUSR certification does your response workforce hold, and how many certified staff are available at any one time?

      Emergency response in confined spaces (valve chambers, pump stations), near chemical dosing areas, or during chemical spills requires OSHA HAZWOPER 40-hour or equivalent EUSR certification. Uncertified workers entering these areas are a health and safety breach that invalidates your incident management and may constitute a criminal offence under the Health and Safety at Work Act 1974.

    5. 5

      Do you hold EUSR Water Hygiene Category 4 for temporary water supply operations, and have your mobile treatment units been tested against BS EN 15056?

      Providing potable water from temporary abstraction and mobile treatment requires Water Hygiene Category 4 registration under EUSR. Mobile treatment units must be validated to supply water meeting WS(WQ)R 2016 standards. Without this, treated water may not legally be distributed as potable supply.

    What Drives Cost in This Category

    MSA retainer structure versus reactive call-out

    Pre-contracted MSA retainers (typically 25,000 to 150,000 GBP per year) guarantee response time, equipment priority, and known pricing. Reactive procurement during an incident typically costs 40 to 80 percent more per day because the contractor prices emergency premium and mobilisation surcharge into a spot quote.

    Equipment fleet size and owned versus subcontracted

    Contractors who own their bypass pump, tanker, and vacuum fleets mobilise faster and at lower cost than those who subcontract. Subcontracted fleets introduce availability risk in simultaneous regional emergency events and add a coordination margin of 15 to 25 percent to daily rates.

    Incident duration and required output volume

    Daily bypass pump hire for a 12-inch package runs 4,000 to 12,000 GBP per day. A 72-hour main repair requires 3 to 5 days of bypass (including set-up and handover): total 15,000 to 60,000 GBP. Extended incidents with mobile treatment (30-plus days) run 50,000 to 250,000 GBP per month at medium scale.

    Bottled water supply and distribution logistics

    Ofwat requires supply of at least 3 L per person per day within 24 hours of loss of supply. For 45,000 affected customers (typically 100,000 people), this is 300,000 L per day. Pre-positioned stock and logistics capability determine whether distribution is met at 8,000 to 15,000 GBP per day or fails at a regulatory penalty of up to 2.5M GBP per incident.

    Key Regulations & Standards

    Water Industry Act 1991 -- Supply Obligations and Ofwat C-MeX

    Water companies have a statutory duty to supply wholesome water under the Water Industry Act 1991 Section 52. Ofwat's Customer Measure of Experience (C-MeX) scores incidents including supply interruptions. Extended interruptions (above 12 hours for 500-plus properties) are reportable to Ofwat and can result in automatic performance commitments adjustments reducing allowed revenue.

    WS(WQ)R 2016 -- Emergency Supply Wholesomeness

    Emergency or temporary water supplies (from mobile treatment or alternative sources) must still meet the Water Supply (Water Quality) Regulations 2016 wholesomeness standards. DWI must be notified of any emergency supply arrangement under Regulation 31. Water provided under a Section 75 temporary relaxation (in genuine public health emergencies) must be clearly labelled and communicated to consumers.

    Environmental Permitting Regulations 2016 -- Emergency Bypass Discharge

    Emergency bypass pumping that may discharge to a watercourse (e.g., bypass overflow during pump failure) requires an emergency Environmental Permit or prior consent from the Environment Agency. Unpermitted discharges are offences under EPR 2016 even in emergency situations, though enforcement discretion is typically applied where notification was immediate and remediation prompt.

    Health and Safety at Work Act 1974 -- Incident Site Management

    Emergency response contractors working at water infrastructure sites must comply with the Health and Safety at Work Act 1974 and relevant construction regulations (CDM Regulations 2015 for medium-duration temporary works). The duty holder (water company) remains jointly responsible for site safety conditions. Confined space entry during emergency repairs requires a valid permit-to-work system under the Confined Spaces Regulations 1997.