Operations & Support

    Water Treatment O&M Companies

    Operations & maintenance contractors running water and wastewater assets under performance-based agreements.

    201 providers

    This page is a good fit if you need:

    • Ion Exchange or Filtration capabilities
    • Suppliers with utilities sector experience
    • Providers operating in United Kingdom or Netherlands
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    Showing 141-160 of 201

    201 results from 201 matched providers

    Hydrolox logo

    Hydrolox

    United Kingdom

    Hydrolox innovative technology makes the difference Our engineered polymer traveling water screens are changing the way facilities think about intake screen performance. Proven to exclude debris and reduce harm to aquatic life, these effective, longer-lasting solutions are easy to install and require virtually no maintenance. Our screens address the needs of water-extracting facilities across a wide range of industries, while ensuring compliance with the UK Eels Regulations and the EU Water Framework directive. We offer single-point-of-contact project management services to help eliminate bottlenecks during screen installation. Our team supervises the entire process, working with your preferred subcontractors and in-house crew (as needed) to help you minimize downtime while optimizing in-house resources, screen performance, and screen life. This process can include initial site surveys to develop scope of work, project meetings, and factory acceptance testing. All Our screens are backed with industry-leading three-year or four-year warranties (warranty terms determined by specifics of screen, application, and installation). In addition to comprehensive on-site support before, during, and after installation, we also provide ongoing expert technical support and award-winning customer service.

    Contractors
    Eel Screens
    Ivor King – The Piling People logo

    Ivor King – The Piling People

    United Kingdom

    Established in 1974, we are one of the UK’s leading Sheet and Bored Piling contractors. We specialise in the design and installation of retaining wall solutions for challenging environments — including rivers, canals, locks, harbours, docks, marinas, reservoirs, and tidal/inter-tidal zones — as well as land-based infrastructure. Our bespoke piling solutions support a wide range of water infrastructure and flood defence projects across the UK and beyond. Delivering Intelligent, Integrated Piling Solutions Ivor King has built its reputation as a trusted name in sheet piling, consistently delivering reliable solutions for retaining structures in even the most complex environments. While sheet piling remains at the heart of our business, we also offer integrated solutions that combine CFA (Continuous Flight Auger) and bored piling techniques, allowing us to provide a flexible, multi-disciplined approach that brings real value to our customers — particularly where projects demand a tailored, hybrid piling solution. Working across tidal and inter-tidal zones, on or adjacent to rivers, canals, docks, locks, reservoirs, and marinas, our piling solutions are designed with the specific challenges of water infrastructure in mind. From flood defence systems to water utility assets and quay wall stabilisation, we understand the complexities of access, ground conditions, environmental sensitivity, and structural integrity in water-based settings. Powered by People, Backed by First-Class Facilities At the core of Ivor King is a highly skilled team — some of the industry’s most experienced engineers, designers, and site operatives — all committed to delivering excellence on every project. We’re supported by our state-of-the-art central hub, which houses a dedicated training centre, comprehensive maintenance workshop and fabrication facilities, and a fully integrated in-house transport and logistics department, ensuring we can respond swiftly and efficiently to customer needs nationwide. Experience, Values and Investment That Make a Difference Our strength lies in the breadth and depth of our knowledge, developed over five decades and grounded in strong traditional family values. This ethos drives our commitment to quality, innovation, and a customer-first approach, ensuring we not only meet but consistently exceed expectations. We aim to build long-term relationships with our clients by offering smart solutions and outstanding service. We’re proud to work across a wide range of sectors — from major civil infrastructure and water utilities to road, rail, and environmental protection and flood alleviation schemes — contributing to vital projects across the UK. Our client portfolio includes leading principal contractors and government agencies, such as the Environment Agency, Canal & River Trust, and Cyfoeth Naturiol Cymru (Natural Resources Wales), who trust us to deliver safe, cost-effective, and technically advanced piling solutions. Innovative Equipment and Specialist Techniques With over £15 million invested in the last five years in specialist plant, equipment, and transport infrastructure, we’re fully equipped to meet the most demanding project requirements. Our vibration-free and low-impact piling solutions are particularly well-suited to sensitive environments, including urban locations, heritage sites, and over-water structures. We are also proud to lead the field in silent piling solutions, offering specialist equipment such as the Giken Supercrush system — ideal for hard ground, including rock — and the Giken GRB System, which enables ‘footprint-free’ installations from the top of previously driven piles. These advanced vibration-free techniques are especially effective on sloping ground, restricted sites, and sensitive waterway environments where conventional methods may not be feasible. Please head to our website to look at our Case Studies for specific industry examples of the solutions we’ve created to gain more insight into the expertise and quality of work you can expect from Ivor King. Whatever your piling project, we’re your people.

    River & Coastal Flood Protection
    Contractors
    M&J Drilling Services Ltd logo

    M&J Drilling Services Ltd

    United Kingdom

    M&J Drilling Services was founded in 1982 to offer specialist contracting services in the investigation and stabilisation of mine workings and mineshafts, concentrating its activities in the South Staffordshire Coalfield. It has grown steadily, investing heavily to provide state-of-the-art drilling rigs and associated equipment, and now operates nationally from its base in the West Midlands. The company focuses its operations on the development and delivery of geotechnical solutions to various ground problems. The main activities of the company are drilling (rotary and rotary percussive) and grouting, and the following list gives details of the various applications we undertake: Rotary investigation by open hole and core drilling techniques. Stabilisation of shallow mine workings (drilling and pressure grouting). Soil nails & ground anchors – to improve slope/ embankment stability. Other underground stabilisation work (e.g. cellars and former gas tank infilling). Mineshaft location and treatment. Void infilling (large mine workings). Sewer, tunnel and pipeline annulus grouting. Health & Safety The Company has always operated with great regard to the Health & Safety of its employees, particularly in view of the inherently hazardous working environment, the operation of powerful and potentially dangerous plant and of our intention to maintain long-term continuity of service in a stable workforce. Contract Record Customers range from householders requiring a couple of boreholes prior to building house extensions, through to national house builders, local authorities and major civil engineering contractors. The value of contracts can be £1500 up to £5 million and can last from a day to several years. Average turnover in recent years has been in excess of £7 Million per annum. The Company has always been proud of its commitment to quality and its reputation for professionalism in the industry. We gained accreditation to ISO 9001:2008 and to Constructionline in categories comprising: Site investigation. Anchors. Soil nails. Ground stabilisation. Deep grouting. We aim to develop strong relationships with both consultants and developers and are proud of the fact that over recent years, 85% of each year’s turnover has been with clients who we have worked with in previous years.

    Accreditations
    Geotechnical Drilling
    Measurit Technologies Ltd logo

    Measurit Technologies Ltd

    United Kingdom

    Measurit is the distributor of Check-Flex rubber check valves, and we have the biggest inventory of inline and duckbill style valves in Europe. We have supplied valves from 18-2700mm on many innovative drainage designs. Check-Flex rubber check valve facilitates sustainable drainage design by maximising gravity flow and reducing or eliminating pumping costs. The valves are passive and require no external power. Two models of Check-Flex valves, duckbill style and inline style, are available. These models offer the optimum maintenance free and reliable backflow prevention at any location, including severe coastal sites. The fibre reinforced vulcanised construction (similar to a tyre), offers a long service life, over twenty years. The Check-Flex G3 and G4 model duckbill valves are ideal for preventing silt and sand ingress at the end of a pipe. These valves function as variable area nozzles and find application in effluent diffuser systems in rivers and oceans, and mixing systems. The Check-Flex G5 inline valves are an ideal retrofit to resolve odour and backflow problems from municipal sewers. These valves are a universal fit to either the inlet or outlet pipe in a chamber. The direct seal to the pipe by an expanding clamp allows fast and leak free installation. Rubber check valves gained recognition as the default choice for reliable operation in critical backflow prevention in drainage, especially in challenging coastal and estuary locations. Today, Check-Flex valves deliver long maintenance free service life in all drainage applications.

    Networks - Sewerage
    MGF Ltd logo

    MGF Ltd

    United Kingdom

    Recognised as market leaders in the design, manufacture, and provision of modular and bespoke excavation, structural, lifting and safety support systems, the MGF team work on projects large and small throughout the UK. MGF is a long-standing, trusted provider of comprehensive temporary works solutions in the water and utilities sector. With a commitment to excellence and customer satisfaction, we go above and beyond to provide a complete solution. We work with you at every level, from excavations and above-ground structural support to Lifting and safety equipment, our team is equipped to support your projects requirements. From water treatment and distribution to gas, electricity, and telecoms infrastructure, our support plays a vital role in maintaining and upgrading essential services that communities and industries rely on every day. From deep excavations, trenching, and pipe runs to chamber construction, formwork, and utility crossings, our solutions are designed to meet the complex demands of utility infrastructure projects. We also support flood and coastal defence, canal and river works, and help reconnect communities following flood damage, providing temporary bridges, ground support, and rapid mobilisation when it matters most. Our experience and adaptability allow us to respond to the evolving needs of the utilities industry. In emergency situations, such as burst pipes, flooding, or urgent infrastructure repairs, our teams are ready to respond quickly with the right equipment and expertise to restore progress safely and efficiently.

    Site Preparation
    Contractors
    Morgan Sindall logo

    Morgan Sindall

    United Kingdom

    Morgan Sindall is a UK construction, infrastructure and design business with a network of local offices. The company works for private and public sector customers on projects from £50,000 to over £500 million. Activities range from small works and repair and maintenance, to the design and delivery of complex construction and engineering projects where it is able to provide specialist design, tunnelling, utilities, building, civil engineering and mechanical and electrical services. The company operates across the commercial, defence, education, energy, healthcare, industrial, leisure, retail, transport, waste and water sectors. The company is a leading UK construction and regeneration group with revenue of over £2 billion and which operates through five divisions of construction and infrastructure, affordable housing, fit out, urban regeneration and investments.

    Reservoirs - Raw Water
    Contractors
    P&I Generators Ltd logo

    P&I Generators Ltd

    United Kingdom

    P & I are a friendly, family-run business that specialises in critical power solutions. Founded in 1999, the company has grown to become a leading independent supplier of generators and UPS systems with a genuine commitment to quality and service. We ensure that even in the toughest of environments, you can trust that your power is protected. Depending on your needs, we offer the full end-to-end service including design, project management, installation, commissioning and dedicated service support. Generator Service & Maintenance: Our service contracts are aimed to give you peace of mind so you know that in the event of a power outage, you can rely on your critical power equipment. UPS Service & Maintenance: We offer a comprehensive and cost-effective range of service plans to ensure all parts of your UPS system remain fully functional and at optimal performance. Control Systems Services: We aim to make your solution fit both your current and future needs with bespoke design systems to meet your exact requirements. Critical Power Hardware: P&I have grown to become a leading independent supplier of generators and UPS systems. We work with the likes of Salicru and Riello. Projects: Our experienced project management team can support every stage of your project from start to finish. Let us do the leg work whilst you focus on your commitments. Hire: Our fleet includes 8 kVA to multi-megawatt generators, 100Kw to 2MW mobile load banks, together with many other hire solutions. Introducing the new Clean Power Industrial Range: Design, project management, installation, commissioning and dedicated service support for your critical power needs.

    Programme Management
    Designers
    Anua Clean Air UK logo

    Anua Clean Air UK

    United Kingdom

    Anua Clean Air UK offers proven, patented clean air bio-technologies, which provide best-in-class process performance with the lowest utility and life cycle costs. Anua Clean Air manufactures and installs Mónafil™, Mónashell™ and Mónasorb™ systems. These are patented proven systems for the treatment of municipal and industrial odour and VOC air emissions. We have tested and proven installations right across the globe with proven capabilities in air purification and odour abatement in a wide variety of sectors including: Wastewater Treatment Industry | Food/Agri Industry | Municipal Solid Waste | Pharmaceutical/Petro Chemical/Printing‭ & ‬Coating/Other Industries.‬‬‬‬ Mónafil™ Control of hydrogen sulfide and VOCs is a concern in many wastewater treatment, composting and industrial plants. Hydrogen sulfide, and many VOC’s, create odours, are corrosive, cause air pollution and are detrimental to health. Mónafil™ is a patented biofiltration system that uses special media as a capture and support medium offering excellent removal efficiencies for odours, VOC’s, sulfur and nitrogen-based compounds. The properties of the manufactured granular high-density peat media have proven to be a key factor in achieving high performance removal and media life up to 10 years. Mónafil™ has been successfully used in odour control applications for more than 20 years. Mónashell™ The Mónashell™ biofiltration system is a proven and cost-effective alternative to chemical scrubbing or carbon adsorption, designed like a biotrickling system yet incorporating many benefits of traditional biofilters. The shell-based media is sustainable and renewable with the ability to maintain a neutral pH within the biofilter. This ensures optimal odour performance across a broad range of odour producing compounds, while simplifying operation and enhancing system reliability. Control of odour-causing compounds emitted from wastewater and industrial treatment processes has become a growing area of concern. As populations grow and housing encroaches on once-remote treatment facilities, the importance of effective, yet simple odour control technology will continue to increase. In addition, odourous compounds can be corrosive to equipment requiring ventilation to extend equipment life and reduce capital replacement expenditure. Mónasorb™ Control of hydrogen sulfide and VOCs is a concern in many wastewater treatment, composting and industrial plants. Hydrogen sulfide, and many VOC’s, create odours, are corrosive, cause air pollution and are detrimental to health. Mónasorb™ is a range of Carbon Filter systems that uses activated carbon, impregnated carbon as a capture and support medium, offering excellent removal efficiencies for odours, VOC’s, sulfur and nitrogen-based compounds. Our carbon units may be used as a standalone filter or as a polishing filter for a Mónashell™ OCU’s for even greater levels of treatment.

    Drive Systems Limited logo

    Drive Systems Limited

    United Kingdom

    With over 35 years experience and knowledge of manufacturing variable speed electrical control systems, Drive Systems Ltd provide fixed and variable speed drives, control panels and will commission and install both the mechanical equipment and electrical supplies, as required. Drive Systems Limited is a wholly owned independent company founded in 1986 by its present directors to promote the use of packaged inverter drive systems into a wide range of industrial applications so that they could benefit from the flexibility of control and the large potential energy savings that this, then, emerging new technology could provide. Many areas of industry, from pet food manufacturers to woodworking machine makers and from the nuclear industry to the water companies became valued customers and benefited from bespoke packaged drive systems tailored to their specific application. The water companies soon became the source of the majority of the companies workload, with inverter based drive systems being developed for wet well submersible pump systems, rectangular bacteria bed distributors (both rope hauled and independently driven) and for circular filter bed distributor drives. This latter drive system, enjoying patent protection of its principles of operation, has been a huge success and over 2000 systems have been supplied into all of the UK`s Water Companies, as well as to numerous overseas locations. Drive Systems has recognised the need, not only to provide products and packaged control systems, but also to provide an installation and commissioning service which ensures optimised performance from the existing plant. Drive Systems site programme includes installation of both mechanical and electrical equipment on prepared foundations. The service is not complete without the inter connection of all items of equipment, including cables, cable trays and ducts, as required. Lighting, heating, ventilation are a natural extension of this work. Drive Systems can provide Fixed and variable speed drives for pumps and fans Control panels and cabinets designed for specific applications Percolating circular filter bed drives and control Percolating rectangular filter bed drives and control Complete installation both mechanical: cabling and electrical supplies Commissioning and test Servicing and repairs

    Treatment Works Products/Services
    Dunphy Combustion Ltd logo

    Dunphy Combustion Ltd

    United Kingdom

    Dunphy have extensive experience in manufacturing, installing and maintaining ultra low NOx burners for sludge and wastewater treatment processes. Our burner designs mitigate the formation of thermal NOx through staged combustion supported by CFD optimised combustion heads and advanced touchscreen digital boiler/burner controls. When used with a correctly dimensioned boiler, NOx emissions are inherently low at 35mg. per kWh on gas and biogas. Burner components are designed and manufactured in materials which resist corrosion thus reducing expensive maintenance downtime. Design options also include sluice burners, retractable heads and web based software for the remote management of burners and boilers. Our factory laboratories have facilities to test the critical fuel characteristics of recovered sewerage biogases – including key calorific variations. This data then informs the engineering design of burners and boiler shells to optimise specific site combustion efficiency. Dunphy also specialise in the off-site manufacture of modular boiler houses for wastewater treatment sites. Our assembly hall adjacent to our main factory complex allows the construction of double tier containerised plant rooms which are delivered to site fully equipped and tested. The plant is ATEX compliant and we prepare all FDS reports, DSEAR analyses, SIL and risk assessments. Examples of our prefabricated energy centres can be seen on Thames Water, Severn Trent and Scottish Water sites – as well as municipal waste to energy locations. Dunphy customers benefit from direct contact with our engineers through the processes of project design, equipment manufacture and testing, installation and commissioning thus by-passing the alternative, lengthy third party contractual chain. Our customers include: Dŵr Cymru Welsh Water Uisce Éireann Northumbrian Water Severn Trent Scottish Water Southern Water Thames Water United Utilities Wessex Water Yorkshire Water

    Renewables & Energy Management
    EMS Industries Ltd logo

    EMS Industries Ltd

    United Kingdom

    EMS are a UK based manufacturer of positive displacement ram pumps and grit removal solutions used traditionally in the wastewater industries but also in the food waste (AD) sector. EMS Industries was established in 1995 and has since grown into a world-renowned name for providing robust, reliable products which have provided our substantial client list with many years of trouble free service. All EMS products are designed, manufactured and tested in our Stoke on Trent operational facilities where we can also offer additional services including spare parts, service and repairs, installation, commissioning, operator training packages and full CAD and 3D modelling services. As a framework provider to some of the major UK utility companies, we ensure that our products meet with all current legislation and continually strive to provide innovative products to the market place.

    Treatment Process Technologies
    IIES (Northern) Ltd logo

    IIES (Northern) Ltd

    United Kingdom

    IIES (Northern) Ltd design, manufacture, install and commission chemical dosing systems in the water industry. IIES (Northern) was established in 1985 as an ICA, electrical and mechanical engineering company generally serving the water industry as a specialist chemical dosing provider. Since then we have developed into a multi-disciplined project engineering company involved in all aspects of engineering with the majority of our business still water related.  The company has been engaged and responsible for successful delivery of over 1800 projects in our markets. IIES has a formidable record of completing outstanding projects in the water treatment industry for over 40 years which support strict environment and regulatory compliance requirements, all backed up with management systems accreditation in ISO:9001, ISO:14001 and ISO:45001.  We are also certified on Achilles UVDB, Construction Line, ECA and are an approved contractor on NICEIC. Our core capability encompasses the following: CHEMICAL DOSING & TECHNICAL CONSULTANCY Site surveys 3D scanning available Process investigation Process recommendations Compliance with standards & specifications MANUFACTURE & INSTALLATION Plastic fabrication Plastic cutting Plastic welding Chemical dosing systems Chemical dosing rigs Bunds/drip trays Kiosks & enclosures Electrical installation NICEIC approved contractor Control & instrumentation cabling Pipework installation Fusion welding Delivery and offloading Site installation MEICA DESIGN Mechanical Process instrumentation & piping diagram Process calculations Full site general arrangements Equipment general arrangements Schedules and standards Full operation & maintenance manuals Electrical Process and systems control philosophies Cable block diagrams Schedules Electrical installation to BS7671 Test and inspection to BS7671 Electrical certification NICEIC approved Member of the ECA Control Panel design FDS Panel schematics System Integration PLC software HMI software SCADA integration Telemetry integration COMMISSIONING & SITE PROCESS SET-UP System setup Pressure testing Electrical installation testing Electrical certification (NICEIC) Servicing & maintenance Telemetry & SCADA OTHER SPECIALIST AREAS Control panel specification P & ID development Front end design & feasibility Capital/revenue budget costing Equipment specifications Detailed design & construction packages Project management Operating & maintenance documents Principal contractor Offsite testing Development of plant layouts Process & equipment specifications From initial client briefing a basis of design, including site surveys as necessary, will be carefully prepared and reviewed and will be developed further through detailed specifications and arrangement drawings. Our experienced engineers can provide comprehensive installation design for a variety of process plant and equipment, handling hazardous bulk chemicals in liquid, gaseous or solid form and in extreme conditions. Technical review and support will be provided to the client throughout the development cycle.

    Health & Safety
    Accreditations
    iNPIPE PRODUCTS™ logo

    iNPIPE PRODUCTS™

    United Kingdom

    For over 40 years, iNPIPE PRODUCTS™ has been an acknowledged world leader in the design, manufacture, and supply of advanced pipeline pigging products and services. Our expertise extends across a wide range of industries, with tailored solutions for water pipelines, including pig launching/receiving systems, pig handling equipment, bespoke cleaning and inspection tools, and pig tracking technologies. Our dedicated manufacturing and testing site can produce cleaning tools up to 3000mm in diameter. Our cutting-edge pipeline cleaning and inspection solutions ensure maximum asset integrity while promoting environmental sustainability. iNPIPE PRODUCTS™ offers a more eco-friendly alternative to traditional methods, reducing waste and emissions, while achieving the highest standards of pipeline cleanliness. Clean pipelines enhance performance, protect capital investments, and minimises operational downtime—all while reducing environmental impacts. With extensive engineering expertise and integrated manufacturing capabilities, we deliver custom-engineered turnkey solutions that meet the most demanding client requirements. Our Services Include: Tailored engineering solutions and expert consultancy Bespoke design, manufacturing and supply of pipeline tools Full project management and on-site technical support Advanced cleaning, inspection and maintenance services Visual inspection of pipeline interiors Debris mapping for internal condition analysis Validation of pipeline cleaning regimes for optimal performance Our SMART Pigging solutions offer industry-leading pipeline inspection capabilities that ensure maximum flow assurance and comprehensive asset integrity; utilising advanced technologies like the PHOENIX Debris Mapping Tool and Camera Integrated Pig for pipeline assessment, joint inspection and crossing validation prior to slip-lining. Trusted by global operators, iNPIPE PRODUCTS™ is committed to quality, safety and sustainability, with ISO 9001, ISO 45001 and ISO 14001 certifications. We are proud to be RoSPA Health & Safety Award winners for seven consecutive years, achieving the Gold Medal in 2024.

    Mapping & Modelling
    Accreditations
    JK Fabrications Ltd logo

    JK Fabrications Ltd

    United Kingdom

    With over 30 years of experience delivering expertise in the industry, JK Fabrications Ltd has become one of the front runners and will keep challenging ourselves and others to improve our Environment as we believe that; Our Environment, is our Future. At JK Fabrications, we are an engineering company that takes pride in our family roots, with an aim to continue to successfully grow our business. Our company values are incorporated into everything we carry out and we seek to work with like-minded companies. Established in 1998, JK Fabrications specialises in efficent, effective, and environmentally sensitive solutions to the Water Treatment, Waste Water, Waste to Energy, and Pharmaceuticals Industry. With over 30 years of experience delivering expertise in the industry, JK Fabrications has become one of the front runners and will keep challenging ourselves and others to improve our Environment as we believe that ‘Our Environment, is our Future’. With the ease of access to Northern Ireland’s principal motorway network and equal distance between both Belfast Airports and Dublin Airport, JK Fabrications’ 50,000 Sq/ft premises in Newry are the perfect location to produce and deliver your project. Design We have a fully equipped in-house design team with over 65 years of combined technical, manufacturing, and sector-specific experience, that are highly skilled and trained using the very latest design software. Manufacture We have built our reputation by producing specialised products for the waste-to-energy, wastewater, water treatment, and pharmaceutical industries. Our experienced welders and fabricators along with our state-of-the-art machinery make sure that each project is carried out to a high standard. Install We have an experienced installation team with a dedicated core team of engineers, mechanical fitters, and coded welders who have over 30 years of experience in the supply and installation of our fabricated products for a wide range of projects throughout the UK and Ireland. Commission Our experienced commissioning engineers will attend the site to oversee the installation of systems, plants, and equipment. They will commission, test, and optimise the equipment as well as provide the operators with operation and maintenance manuals. Products include: Stainless Steel Pipework | Stainless Steel Vessels (inc Pressure Vessels) | Mild Steel Pipework | Lamellas | Picket Fence Thickeners | Rectangular Bridge Scrapers | Half Bridge Scrapers | Conical Settlement Tanks

    Pipeline & Pipework Products
    Accreditations
    Mott MacDonald logo

    Mott MacDonald

    United Kingdom

    We are proud of being a world-class independent management, engineering and development consultancy. Being independent, wholly owned by our people, puts us in charge of our own journey and allows us to focus on what we believe is important for our clients, our colleagues and the communities we work and live in. We have more than 100 years’ experience in the water sector and are experts in every aspect of water development, with all the skills and commitment to deliver solutions that benefit every stakeholder.  We also established Mott MacDonald Bentley more than twenty years ago to deliver long-term programmes of work through a strategic focus, effective communication and flexibility in different models of working.  We are experts at building a trusted relationship with our clients. From investment planning to operational support, design to capacity building we work with private investors and listed companies, as well as national and local governments across the world in both developing and developed regions. As advisors, we think laterally and find the connections that others fail to make. We are pioneers with a thirst for innovation, who understand the challenges facing the water industry today, including biodiversity net gain, natural capital and ecosystem services, the practicalities of the journey to net zero, nature-based solutions and natural flood management and the need to consider everything from a fresh angle and turn obstacles into sustainable paths for both businesses and the lives they touch every day.

    Renewables & Energy Management
    Designers
    Liquid X logo

    Liquid X

    Verified
    United Arab Emirates1-50 employees
    Granular Activated Carbon (GAC) Filters · GO–Polymer Composites · Cartridge Filters
    mea

    Liquid X is a water technology consultancy and commercialization platform focused on accelerating the deployment of next-generation filtration solutions, with a core emphasis on graphene-based water treatment. Founded to address the gap between breakthrough innovation and real-world implementation, Liquid X operates at the intersection of advanced material science, water infrastructure, and market deployment. While significant advances in water technologies exist globally, many remain confined to laboratories or early-stage ventures. Liquid X bridges this gap by identifying, validating, and commercializing high-impact solutions—particularly graphene-based filtration systems—within the GCC and wider MENA region. Our consultancy model is built around a full lifecycle approach: from technology scouting and technical evaluation to pilot design, validation, and scaled deployment. We work with asset owners, governments, and enterprises to translate emerging technologies into practical, site-ready solutions. This includes designing pilot programs with measurable performance metrics, enabling data-driven decision-making, and ensuring that innovations are proven under real operating conditions before scale-up. A key focus of Liquid X is the commercialization of graphene-based water filters. Graphene, a two-dimensional material with exceptional strength, permeability, and adsorption capacity, has the potential to fundamentally transform water treatment. Its nano-scale structure allows precise separation of contaminants while enabling faster water flow and lower energy consumption compared to conventional systems. Through strategic partnerships with innovators, researchers, and manufacturers, Liquid X is actively working to bring graphene filtration technologies from concept to market. These systems are being developed to address some of the most critical water challenges, including the removal of PFAS and emerging contaminants, heavy metals, dissolved solids, and industrial pollutants—while significantly reducing waste and energy intensity associated with traditional technologies such as reverse osmosis. Our role extends beyond technology development. Liquid X supports the full commercialization journey, including: Technical due diligence and performance validation Pilot implementation and third-party verification Integration with existing infrastructure Development of scalable deployment models Coordination with EPC contractors, facility managers, and regulators Ongoing monitoring, compliance, and optimization By operating as a vendor-agnostic platform, we ensure that solutions are selected based on performance, suitability, and long-term value—not vendor bias. The MENA region faces some of the world’s most acute water challenges, including scarcity, high desalination dependence, and rising energy costs. Liquid X is positioned to introduce more efficient, decentralized, and sustainable alternatives through advanced filtration technologies. Graphene-based systems, in particular, offer the potential for lightweight, modular, and energy-efficient treatment solutions that can be deployed at scale across residential, commercial, and industrial applications. At its core, Liquid X is not just a consultancy—it is an enabler of the next generation of water infrastructure. By combining deep regional expertise with global innovation networks, we are helping transform how water is treated, distributed, and consumed. Our mission is to accelerate the transition from legacy, resource-intensive systems to smarter, more sustainable water solutions—unlocking the full potential of graphene and other advanced materials to build a more water-secure future.

    Activated Carbon Filtration
    Nanofiltration (NF) Systems
    Point-of-Use (POU) Filtration Systems
    +11 more
    food-beverages
    hospitality-tourism

    Water and Wastewater Operation and Maintenance Services: Contract Models, KPIs, and Asset Performance

    Operation and Maintenance (O&M) services for water and wastewater treatment facilities span routine operations (process control, chemical dosing, sampling, data recording), planned preventive maintenance (PPM: servicing pumps, valves, instruments, and rotating equipment on schedule), reactive maintenance (breakdown response, emergency repair), and performance management (KPI monitoring, regulatory compliance reporting, asset condition tracking). O&M contract models range from in-house operation (utility employs its own operations and maintenance staff) through managed service (external contractor provides staff and manages O&M under performance contract) to full design-build-operate-transfer (DBOT: contractor designs, builds, and operates for a concession period of 15 to 25 years before handback).

    PPM programmes for water treatment assets are structured around equipment criticality and manufacturer recommendations. Pumps: oil/grease lubrication quarterly, mechanical seal inspection 6-monthly, vibration analysis 6-monthly (predictive maintenance trigger: vibration velocity above 4.5 mm per s RMS per ISO 10816-3 Class III), impeller inspection and clearance check annually. Blowers and compressors: oil change 3 to 6-monthly, air filter replacement 3-monthly, belt tension check monthly (V-belt tension tolerance plus or minus 5 percent). UV systems: lamp intensity check weekly, sleeve cleaning monthly, lamp replacement at intensity below 70 percent of new-lamp value (typically 12 to 24-month lamp life). Membrane systems: CEB weekly, CIP quarterly, integrity testing daily or monthly per regulatory requirement.

    O&M contract performance is measured by KPIs aligned with regulatory compliance and customer service. Typical KPIs: treatment process compliance (effluent quality parameters within consent limits, target 99.5 percent compliance), uptime or availability (proportion of time the treatment plant is operational and producing treated water at rated capacity, target above 99 percent for critical infrastructure), response times (PPM completion within schedule: 95 percent on time; reactive maintenance response: critical faults within 2 hours, minor within 24 hours), and unit cost (cost per m3 of water treated, benchmarked against industry database). Performance-based contracts include KPI-linked payment (bonus for outperformance, financial deduction for underperformance), creating incentive alignment between operator and asset owner.

    Frequently Asked Questions

    What does a water treatment O&M contract typically include?

    A comprehensive water treatment O&M contract covers: (1) Routine operations - process monitoring and control (SCADA observation, manual readings every 4 to 8 hours, process adjustments), chemical dosing management (ordering, receiving, dosing pump calibration and setpoint management), statutory sampling and analysis (daily, weekly, monthly per licence and consent conditions); (2) Planned preventive maintenance - all scheduled maintenance activities per PPM schedule (pump services, filter backwashes, instrument calibrations, UV lamp replacements); (3) Reactive maintenance - attending and resolving breakdowns, fault investigations, emergency call-out 24/7; (4) Regulatory compliance management - record keeping, licence reporting, Drinking Water Inspectorate (DWI) or Environment Agency submissions, corrective action when parameters approach limits; (5) Asset management inputs - condition assessments, capex recommendations, lifecycle planning support. Contract duration: 3 to 5 years for managed service; 15 to 25 years for DBO/DBOT.

    What is the difference between PPM and reactive maintenance?

    Planned Preventive Maintenance (PPM) is maintenance carried out on a time-based or condition-based schedule to prevent equipment failure before it occurs: oil changes, seal replacements, filter cleaning, calibration checks, and vibration monitoring conducted at fixed intervals (daily, weekly, monthly, annually) regardless of whether the equipment shows signs of failure. The cost of PPM is predictable and budgeted. Reactive maintenance (corrective maintenance, breakdown maintenance) is carried out in response to an equipment failure or fault: emergency pump repair after bearing failure, UV lamp replacement after unit alarm, valve repair after gland leak. Reactive maintenance costs are unpredictable and often significantly higher than PPM due to emergency contractor call-out rates, expedited spare parts, and production downtime costs. Industry target: PPM should represent 80 percent or more of total maintenance hours; reactive below 20 percent. A well-executed PPM programme reduces reactive maintenance frequency, overall maintenance cost, and unplanned downtime.

    How is O&M cost benchmarked for water utilities?

    O&M cost benchmarking uses: (1) Unit cost metrics - cost per m3 of water produced ($0.15 to $0.60 per m3 for conventional drinking water treatment; $0.30 to $1.20 per m3 for advanced treatment including membranes and UV); cost per population equivalent served per year ($50 to $150 per PE per year for WWTP O&M); (2) Industry database benchmarks - Ofwat cost benchmarking model (UK) uses totex (total expenditure) benchmarking across all 17 regulated companies to identify relative efficiency; NACWA utility benchmarking (US) for wastewater; AWWA benchmarking programme for water; (3) Process-specific benchmarks - aeration energy 0.3 to 0.6 kWh per kg BOD removed (activated sludge); chemical cost $0.05 to $0.20 per m3 for coagulation (surface water); UV energy 0.02 to 0.05 kWh per m3 at 40 mJ per cm2; (4) Labour productivity - staff hours per ML treated per day; automation and remote monitoring reduce staffing requirements by 20 to 40 percent versus manually operated plants.

    What qualifications are required to operate a water treatment plant?

    Operator qualification requirements vary by jurisdiction and plant type. UK: Water Industry Registration Scheme (WIRS) - competency-based registration for drinking water treatment (Level 3 to Level 6 WIRS qualification depending on plant complexity: Level 3 for simple groundwater, Level 6 for multi-stage surface water treatment including membranes and advanced oxidation). Environment Agency requires qualified operators for WWTP discharge permits. US EPA: state-issued drinking water and wastewater treatment operator certification required in all 50 states; grades T1 to T4 for treatment, D1 to D4 for distribution (AWWA certification framework); minimum grade required determined by plant complexity and population served. EU: no harmonised EU requirement; member states set national qualification requirements. Operator training programmes: CIWEM (UK), WaterNZ, AWWA, and state water environment associations provide technical training courses and competency assessments.

    Case Study·Industrial water utility, multi-site O&M contract, Yorkshire
    Challenge

    A chemicals group operating five process water treatment plants across two Yorkshire sites was managing O&M in-house with a team that had accumulated significant tribal knowledge but no documented PPM programme. A CQC audit found 34 percent of planned maintenance overdue, three critical chemical dosing pumps without service records, and one UV system operating below 70 percent lamp intensity without an alarm.

    Approach

    An O&M managed service contract was awarded following a competitive tender. The incoming operator completed an asset condition survey across all five plants within 60 days, loaded all assets into IBM Maximo CMMS, and built a 12-month PPM schedule aligned with manufacturer intervals and BS EN 13306. Critical spare parts were identified and minimum stock levels agreed with the client. A SCADA alarm rationalisation exercise reduced nuisance alarms from 240 per month to 38.

    Outcome

    PPM completion rate reached 97 percent within six months. The three critical dosing pumps were serviced and calibrated; UV lamps were replaced and intensity verified at 100 percent. Total reactive maintenance incidents fell by 58 percent year on year. The client reported zero regulatory compliance failures in the first 24 months of the contract.

    Questions to Ask Shortlisted Providers

    1. 1

      What is the scope boundary between O&M (revenue spend) and capital maintenance (capex), and who authorises capex works?

      An ambiguous capex/opex boundary creates disputes when major repairs are needed; the contract must define decision rights and approval thresholds clearly.

    2. 2

      What CMMS platform will be used and who owns the asset data at contract end?

      Asset data and maintenance history have long-term value; the client should retain data ownership and confirm export rights in the contract.

    3. 3

      What KPIs apply and what are the financial consequences of underperformance against each?

      KPI-linked payment structures vary widely; understanding which KPIs carry financial penalties versus warnings is essential for pricing risk.

    4. 4

      What is the minimum response time for a critical process failure and what is the out-of-hours call-out protocol?

      24/7 cover for critical water treatment assets usually requires a separate standby rota and remote monitoring; the cost of this cover must be explicit in the contract price.

    5. 5

      What regulatory submissions is the O&M operator responsible for and who carries liability for a compliance failure?

      DWI and EA submissions carry legal liability; the contract must clearly allocate responsibility between operator and asset owner for each compliance obligation.

    What Drives Cost in This Category

    Number of assets and plant complexity

    PPM labour hours scale directly with asset count and complexity; a five-plant contract with 200 major assets requires 3 to 5 full-time equivalent operators, dominating the fixed contract cost.

    24/7 standby and response requirement

    Out-of-hours standby cover for critical infrastructure adds 20 to 40 percent to base O&M cost; response time commitments of 2 hours or less require dedicated local standby personnel.

    Chemical supply and management

    Chemical procurement and dosing management can represent 15 to 25 percent of total O&M cost; consolidated purchasing through the operator may reduce unit costs by 5 to 15 percent versus client self-supply.

    Regulatory reporting and laboratory analysis

    Statutory sampling, accredited laboratory analysis, and DWI/EA reporting add 30,000 to 120,000 GBP per year depending on permit complexity and sample frequency.

    Key Regulations & Standards

    Water Industry Registration Scheme (WIRS)

    Competency-based operator registration for drinking water treatment; Level 3 to Level 6 qualifications required depending on plant complexity; all operators at regulated water company sites must hold appropriate WIRS registration.

    DWI Regulation 28 (WS(WQ)R 2016)

    Requires water companies to notify DWI of failures against prescribed concentrations or values; the O&M operator must have documented escalation procedures to trigger notification within the required timescales.

    EA Environmental Permit (Operator Competency)

    Environmental permits require the operator of a regulated site to demonstrate sufficient competency; the O&M contractor assumes the operator role and must meet the technical competency conditions of the permit.

    BS EN 13306:2017 (Maintenance Terminology)

    Provides standardised definitions for PPM, corrective maintenance, condition-based maintenance, and reliability-centred maintenance used in O&M contracts; alignment with this standard avoids scope disputes.