Operation & Maintenance Services

TriOS Mess- und Datentechnik GmbH is a leading German manufacturer specializing in high-quality optical measurement technology. With a focus on environmental and water monitoring, TriOS provides advanced sensors for precise data collection in drinking water, wastewater, and marine applications. Their innovative solutions support industries in maintaining water quality and environmental conservation.

ACWA is one of the leading UK players delivering innovative sustainable process solutions and technologies for both municipal and industrial clean water, wastewater and bio-solids treatment. ACWA design and execute resilient cost-effective technologies which address the needs of our clients and their regulatory drivers whilst helping to address climate change. ACWA provides expert technical products and services to the water, wastewater and industrial sectors. Our expertise combines practical experience with academic knowledge across a wide range of specialisms. These include: Design and build (digital delivery and off-site manufacture) Commissioning Project management We apply our extensive expertise to help our clients find the best sustainable, cost-effective solutions that meet all their requirements. We serve our wholesale water, wastewater and biosolids markets plus industrial food and beverage clients with their water needs. Our primary specialist areas are: Water treatment Wastewater treatment Industrial effluent Food and beverage TECHNOLOGIES In finding the best solutions we look at innovative ideas and turn them into reality producing some of the most sustainable technological solutions on the market. Our technologies include: Nitreat® Ion Exchange: This is a reversible nitrate removal process by which ions are interchanged between a solid and a liquid with no substantial structural changes in the solid. AquaPyr™ Tertiary Solids Removal Filter: This process is a simple filter that can also remove phosphorous using innovative cleaning technology producing low waste and using less power than other filters. Amtreat® High Rate Ammonia Removal: This process is a high-rate activated sludge process designed to treat wastewater streams and sludge liquors containing high concentrations of ammonia. DESIGN & BUILD ACWA’s in-house design capability is the architecture on which each project is meticulously built. The latest 3D models create precision imaging of all types of installations from a complex water or effluent treatment plan to a single piece of equipment to be integrated into an existing system. Through in-house engineers ACWA deliver a complete range of technical design and build expertise across projects and programmes of work that include, civil, mechanical, process and electrical, instrumentation and control and automation. PROJECT MANAGEMENT ACWA’s team of highly-experienced project managers, engineers and technicians work closely with clients and key project team members to deliver solutions in an efficient, timely, cost-effective and environmentally-responsible manner. Project management includes ensuring complete compliance with all relevant regulations, both European, national and where relevant, international, while at all times maintaining a clear focus on the project remit. Our responsibility is to ensure each project is a complete success, both for our client and for the environment. We actively identify and manage risks, issues, changes to requirements and quality standards to guarantee the best possible outcome. COMMISSIONING For hands-on commissioning services, ACWA is an industry leader, focussed on complex water and wastewater facilities for municipal and industrial clients. Commissioning is an essential step in project delivery. Without it we cannot have assurance of a quality outcome. Our in-house team provides comprehensive commissioning services getting involved at project start-up to take the project through planning design, construction and turnover, on time and on budget. ACWA’s multi-disciplined knowledge and expertise includes, system design, electrical testing, operations and maintenance (incl. training) as well as systems and process diagnostics, providing an authoritative and effective resource. WATER TREATMENT Our water expertise comprehensively covers the filtration spectrum from conventional strainers and filtration systems to the most advanced reverse osmosis and ion exchange technologies. Microfiltration Ultrafiltration Nanofiltration Reverse Osmosis / Desalination Ion Exchange Conventional Water Treatment Pressure Filters Gravity Filters Chemical Treatment Granular Activated Carbon WASTEWATER TREATMENT The days of wastewater disposal by methods that had no consideration for the implications to the environment are over. As water scarcity increases and the pressure to comply with ever increasing environmental legislation for effective effluent treatment intensifies, it has never been more important to choose the right wastewater partner who can provide a range of effective processes. ACWA can deliver those solutions. Preliminary Treatment Aerobic Biological Treatment Anaerobic Treatment Membrane Bio Reactor High-Rate Ammonia Removal (Amtreat®) Scrubber Effluent Treatment Plant Effluent Re-use Tertiary Treatment Sludge Treatment

Addicott Electrics specialise in the manufacture, installation and maintenance of Generator sets (up to 2500kw) and their associated control systems. Based at Teignmouth in Devon, the Company has over 30 years experience in the Generator Industry working with Public Utilities, Local Authorities, Hospitals, Police and Fire Services etc . AEL work with the client to ensure the generators selected is best suited to meet client’s own specification. All generators are constructed ‘in house’ and are of robust construction – and designed for manual, automatic or synchronised operation adapted to suit client own requirements: AEL offers a complete ‘turnkey’ package – supply of equipment, mechanical and electrical installation, commissioning and testing. All work is undertaken by Addicott’s directly employed skilled electrical and mechanical engineering team. Addicott Electrics is a full member of AMPS – the Association of Manufacturers of Power Generator sets. AEL also offer full after sales support and maintenance, refurbishment of existing plant and the hire of temporary generators.

Established in 1870, AE Yates is a progressive civil engineering contractor with an enviable track record of successfully delivering technically demanding high quality works to the complete satisfaction of a wide variety of public and private customers. An Integrated Construction Company A E Yates has grown to be an integrated construction company with a turnover of £50m, employing over 170 managerial, professional, technical and operational staff. Our company headquarters, based in Bolton, are strategically located to serve and communicate with clients throughout the United Kingdom with immediate access to road, rail and air transport facilities. We also have an operating base in Sheffield. AE Yates Group The group companies add value for customers not just in their specialism. When working together they can offer an integrated service through resource sharing and joint management of activities. Operational interfaces are removed eliminating potential co-ordination, management and programming issues for customers. AE Yates Civil Engineering Ltd AE Yates Directional Drilling Combined Soil Stabilisation Side Grip Piling SPI Piling Tritech Ground Engineering AE Yates Haulage Equipment and Skills Investment in the development of highly skilled operational teams up to date equipment has reinforced and enhanced our capability in all areas of operations. We own and operate an extensive fleet of general civil engineering and specialist plant and equipment. Experienced and Dedicated We are a highly experienced and respected civil engineering contractor operating to an Integrated Management System which is fully accredited to IS 9001:2015, ISO14001:2015 and ISO45001:2018 by BSI. We are fully committed to meeting the required standards of quality, customer care, environmental awareness, safety, health, time and cost demanded by our clients. We are fully supportive of the UK industry’s drive towards Continuous Improvement, Best Value and Constructing Excellence.

ERG (Air Pollution Control) Limited is the leading supplier of wastewater odour control units (OCUs) for the UK Water Industry and increasingly supplies odour control systems around the world. In addition, ERG can provide specialist advice and solutions to assist in achieving IED compliance for relevant odour assets. In the past 10 years, we have provided over 200 OCUs and count all the UK water companies and major main contractors among our clients. So, whether you are looking for a large, multi-stage chemical scrubbing system, an environmentally friendly bio-trickling filter or bio-scrubber system, a simple but efficient activated carbon or dry media system, an Odorgard™ from ERG Hygrade, or even an RTO (Regenerative Thermal Oxidiser) system, ERG can develop a tailor-made solution to suit. All ERG Odour Control Systems are: Purpose-designed by our process engineers to eliminate the cocktail of inlet odours to the required standard. Optimised to give the best value capital and running costs. Built and tested to current BS EN and WIMES specifications. Guaranteed to achieve the required discharge odour concentration and supported by our skilled and experienced maintenance team. Minimising non-compliant emissions to atmosphere by regular, planned maintenance protects your reputation and saves you money. Our maintenance department can help keep your air pollution and odour control systems running effectively and at the lowest operating costs. Our specialist engineers are experts in maintaining most types of odour and air pollution control equipment and always work to the highest safety standards. We often save clients many thousands of pounds by repairing and enhancing dilapidated air pollution and odour control equipment. We are a framework supplier for odour control maintenance to Southern Water, Scottish Water and Thames Water, regularly maintaining more than 120 sites.

Glanua is an industry leader in providing innovative and sustainable engineering solutions to design, build and operate critical water and wastewater infrastructure across Ireland and the UK. Glanua is passionate about solving today’s environmental challenges and delivering a decarbonised and sustainable world. At Glanua, we design, build, operate, and maintain innovative water and wastewater solutions that protect the environment and support the people who depend on them. Sustainability is at our core — it’s why we innovate, how we work and the future we’re building. We’re reimagining how the world treats water, using cutting-edge technology, smart design and fresh thinking to deliver cleaner, greener results for both industry and the public sector. With global ambitions and a track record of turning ideas into reality, we’re on an exciting journey of growth and impact. Glanua are a partner to major water utilities in Ireland and the UK, including Uisce Éireann (formally Irish Water), Thames Water, Yorkshire Water, Affinity Water and Northern Ireland Water. In the industrial sector, their clients include prominent names such as ABP, Glanbia, Kerry Group, and other key players in the food and beverage, pharmaceutical, and distillery industries. Core Values Glanua lives by our core values, including Safety and Well-being, Innovation, Integrity, Collaboration, Courage, Agility, Accountability, Diversity, and Inclusion. These values guide our actions and decisions, ensuring that we uphold the highest standards in everything we do. Our talented team comprises over 500 professionals across Ireland and the UK. Our UK office is headquartered in Hertfordshire and we also have offices in Reading, Sheffield, Northern Ireland, Galway and a manufacturing facility in Navan, Co Meath. Sustainability At Glanua, we understand the vital role we play in ensuring the delivery of safe and high-quality drinking water, as well as the proper treatment of wastewater before it is discharged into the environment. Committed to building today without compromising the environment for future generations, sustainability lies at the core of what we do. To strengthen our commitment, we have partnered with Earthshine, a leading sustainability consultant to develop our sustainability strategy that aligns with our values and ensures that every engineering solution we deliver contributes to a greener and more sustainable world. Future growth Glanua is on a growth trajectory, with ambitious plans to reach €400 million in the next five years. As we continue to expand our capabilities and service offerings, we remain committed to being at the forefront of sustainable engineering solutions, driving positive change in the water and wastewater infrastructure landscape in Ireland, UK, and internationally. Our growth is evident in the recent expansion of our team by over 150 people in 2023, bringing our total workforce to over 500 people. In 2024, we acquired O&M specialist company, Aqua Operations and in 2025, we acquired Anaerobic Digestion specialist company, Marches Biogas building a complete solutions provider in Water, Wastewater and Bioresources.

Advanced Pumping & Engineering Solutions With a heritage dating back to 1926, KGN Pillinger is a trusted partner in engineering and manufacturing advanced pumping solutions for the UK’s critical water infrastructure. We combine decades of experience with a progressive investment in technology to deliver robust, reliable, and compliant systems designed for long-term performance. We specialise in the design and in-house manufacture of water and wastewater pumping equipment built to withstand the demands of the water sector. Our proven resilience and expertise have made us a trusted supplier to major UK Water Utilities and the Ministry of Defence. Capabilities Our core capabilities include: Bespoke water boosting systems for network resilience. Packaged pumping stations for sewage and wastewater management. Durable pumping equipment engineered for all sectors. Integrated lifecycle support and maintenance services. Design & Manufacturing Excellence Our end-to-end project management ensures quality and accountability from concept to commissioning: Advanced 3D CAD Design and Building Information Modelling (BIM) support for seamless project integration. In-house fabrication and assembly using 316L Stainless Steel as standard for superior corrosion resistance and asset longevity. A state-of-the-art, fully equipped UK manufacturing facility ensuring quality control and supply chain security. Lifecycle Support for Critical Infrastructure Our dedicated Service Division ensures the operational reliability of your assets: Emergency support and nationwide services to ensure uninterrupted service. Professional installation, commissioning, and planned maintenance contracts. All KGN engineers are CSCS certified, CRB checked, and trained for confined space work, ensuring safe and compliant service on critical infrastructure sites. KIWA Certification KGN Pillinger is the only UK company holding KIWA certification for both: Above-ground AV and EV variable speed booster sets. Below-ground UPOD Underground Plant Room. This dual certification underscores our commitment to meeting the highest industry standards for quality, compliance, and energy efficiency. To discuss your specific project requirements, contact our engineering team: 📞 0208 681 0097 | 📧 sales@kgnpillinger.com | 🌐 www.kgnpillinger.com

The trusted partner in equipment hire and engineering services Specialist Plant Associates (SPA) has been setting the standard for equipment hire and engineering services in the tunnelling, construction, and civil engineering sectors for over 35 years. As part of the Joseph Gallagher Group, SPA is renowned for delivering reliable, high-quality equipment backed by unmatched expertise and dedicated customer support. Our extensive fleet, including one of the UK’s largest selections of ventilation fans and our in-house designed air-powered grouting systems, has been instrumental in supporting complex projects across the UK and internationally. Designed for durability and performance, our equipment is built to meet the challenges of even the most demanding environments. Why Industry Leaders Work with SPA Extensive inventory: A comprehensive range of reliable equipment, ready to meet the needs of diverse projects. Tailored solutions: Bespoke services, from site assessments to equipment customisation, ensuring the right fit for every project. Proven expertise: Decades of experience combined with deep technical knowledge and innovation. Reliable delivery: Rapid, next-day delivery across the UK, with same-day options available for key items. Delivering Quality, Innovation and Reliability for Every Project SPA combines innovation, experience, and customer focus to provide dependable equipment and services that help projects succeed. By offering robust solutions tailored to individual needs, SPA ensures clients can complete projects efficiently, safely and on schedule. Our commitment to quality and reliability has earned us the trust of leading contractors and engineering firms. From small-scale operations to large infrastructure projects, SPA delivers the expertise and equipment needed to achieve outstanding results.

Shanghai ChiMay Technology Ltd. specializes in advanced water analysis and control solutions, offering a wide range of products including online water analyzers, filtering valves, and connectors. Their expertise extends to providing comprehensive monitoring and intelligence systems for various industries.

DALI - Pipeline Monitoring specializes in advanced real-time leak and intrusion detection for pipelines using Distributed Acoustic Sensing (DAS) and fiber optic technology. Their solutions help utility companies and industrial facilities minimize Non-Revenue Water (NRW) losses, reduce waste, and prevent costly incidents, ensuring efficient pipeline management.

Staal Instruments B.V. specializes in wireless radar level measurement and remote tank monitoring solutions. Their innovative sensors provide accurate, battery-powered monitoring for tanks and sewers, integrating seamlessly with cloud platforms for real-time data and alerts, serving diverse industries across Europe.

We are from Xiamen Haichuan Runze that is a provider of water conservancy information technology products and integrated technical solutions. Currently, the company's products such as water level gauges, flow meters, rain gauges, sensors, and telemetry terminal units can be widely applied in various fields including smart water conservancy, smart cities, smart irrigation areas, and smart environmental protection.

Droople is revolutionizing water asset management with its Internet of Water Assets. Utilizing IoT sensors and smart monitoring, Droople provides actionable insights for water networks, ensuring optimal performance and maintenance across multiple industries worldwide.

Boll & Kirch Filterbau GmbH, based in Germany, is a leading manufacturer of industrial filters. They specialize in providing high-quality filtration solutions for various industries, ensuring efficient and reliable operations. Their expertise lies in developing advanced filtration systems tailored to meet specific industry needs.

TNO is een onafhankelijke onderzoeksorganisatie die innovaties ontwikkelt voor bedrijven en overheden. TNO is actief op gebieden als water, energie, gezondheid en industrie.

MEDIO is committed to the installation and servicing of water filtration systems and purifiers. Our initial venture into the water filtration industry began with Kent Water Purifiers and later expanded to encompass whole-house filtration systems and, subsequently, commercial ranges. As a company, MEDIO consistently stays abreast of the latest technologies, filtration methodologies, and advanced filtration mediums. This proactive approach has enabled us to build a robust network with multiple sales and service points. We uphold the principle of providing "Value for Money," prioritizing customer requirements. This customer-centric policy has cultivated significant trust, resulting in repeat orders and referral sales. Our continuous investment in training our staff in sales and operations reflects our commitment to achieving the desired work quality. We view quality as a habit and dedicate our utmost efforts to manifest it in both our products and services. Mission: Our goal is to achieve industry leadership in water filtration products by capturing the majority of the Iron removal medium market in India. Additionally, we aim to pioneer the introduction of energy efficient and water-saving filtration products that enhance water quality and minimize wastage.

3rd Light Media provide technical documentation and design services for water and wastewater projects, both in the UK and internationally. We provide a range of documentation for projects, helping clients achieve their handover requirements and producing high quality documents which provide the end users with the information they need to operate and maintain the plants. We are a market leader in driving digital innovative solutions to our clients to ensure documentation is presented in new and dynamic ways, this includes development of web-based O&M manuals which can integrate with client I.T. systems such as SharePoint; Graphical design to enable data and documentation of assets on a site plan or P&ID to be available within just a few clicks of a button. Additionally, we have developed a QR coded asset tagging system and mobile App. Our services mean we can provide our clients with a single source for all handover documentation requirements. The services we can provide include: Operating and Maintenance Manuals (O&Ms) Site Operating Manual (SOM) Health & Safety Files Asset Data Registration Training Manuals Site Drawings (P&IDs, Process Flows, Site Layouts and Plans, GA’s, Single Line Diagrams and more) AutoCAD Drafting Services Additionally, we also provide a range of onsite services to further enhance being a one stop provider for all your project handover needs. Some of the onsite services we provide include: Asset Identification Tags (to meet all individual client specifications) Pipe Banding to BS1710 Site signage and labelling We also provide a range of design and pre-construction services, with experience when working with Tier 1 contractors at ECI / Outline Design stages of projects including: Functional Design Specifications Control Philosophies Factory Acceptance & Site Acceptance Tests for Software Testing Commissioning Plans and Sequencing Asset Condition Reports Verification Survey Works (Producing P&IDs, ICA and Electrical Design Proposals) We work as an integrated team with both contractors and clients to ensure all aspects of project handover are achieved to the highest standard. We are able to do this with our vast knowledge of individual water companies asset standards and specifications. We are also experienced in using portals such as TWEXnet, Asite, Aconex, Business Collaborator and Conject for uploading documents. Our team comprises of skilled and experienced site and process engineers with a vast knowledge of both water and wastewater treatment systems. Our team of engineers all hold EUSR Water Hygiene and CSCS cards as well as water company specific requirements such as the Thames Water Safety Passport. We also have an in-house graphic design team providing professionally drawn illustrations and drawings which are used within our documentation, helping to visualise written descriptions and processes. Our philosophy is to take the burden of producing documentation on projects away from our clients. Being skilled process engineers, we will visit sites to gather information and we work with your supply chain to coordinate the availability of all required documents and drawings, ensuring compliance with the end clients standards. We write all the technical content and detail to the highest standard, supported by expertly drawn diagrams and illustrations. Some of the water companies we have worked with include: Thames Water Affinity Water Yorkshire Water Southern Water Severn Trent South East Water United Utilities Welsh Water Bristol Water Essex & Suffolk Water Irish Water Haya Water We work both directly with water companies and Tier 1 and Tier 2 contractors. We work on projects of all sizes, from minor schemes to major £100+ million projects.

Bluewater Bio (BwB) is an award winning global specialist in technologies for cost-effective water & wastewater treatment. Headquartered in London, BwB’s range of best in class technologies have been deployed at over 100 sites globally. Next generation proprietary technologies With two fully commercialised technologies proven at utility scale, complemented by an active New Product Development pipeline, BwB’s capabilities now include: HYBACS (enhanced activated sludge process). FilterClear® (high throughput multi-media filtration). GHG-Tox® (nitrification and greenhouse gas monitoring). CFIC® (highly efficient UV system). Operational & Maintenance services (supporting a population equivalent of c. 1 million). World Class R&D team, based at Cranfield University, UK. Targets & goals BwB’s growing technology portfolio is focused primarily on the rapid upgrading, optimisation and monitoring of water and wastewater treatment plants. The company has a particular emphasis on reducing: Capital, operational and compliance costs. Energy & chemical consumption. Physical & environmental footprint. Greenhouse gas emissions. Construction and commissioning times. Combining its R&D expertise with a highly entrepreneurial business approach, Bluewater Bio not only develops its own innovations but also scours adjacent markets for complementary IP, licence opportunities and partnerships. Through this aggregation strategy, Bluewater Bio aims to be the natural choice for cost effective treatment, re-use and monitoring provision across the water, wastewater and process industries.

Bollfilter UK is a team of highly motivated, positive and professional people with extensive knowledge and experience of the filtration industry. Here are some recent testimonials. As the dedicated technical sales arm of Boll & Kirch – Europe’s leading manufacturer of automatic water filters – Bollfilter UK provides complete filtration solutions and expertise through the supply of quality equipment, servicing, spares and support. Boll automatic filters are widely used by the UK water treatment industry thanks to their reliability, performance and durability. Featuring unique backflushing technology, they are provide low maintenance filter protection for tertiary waste water systems and primary potable water treatment plant and are ideal for unmanned sites. For potable water applications, Boll automatic filters can protect water treatment plant, such as membrane, UV disinfection, DAF recycling and ion exchange systems with a typical filtration level of 10-500 microns. For waste water treatment, Boll automatic filters can screen final effluent down to 50 microns for intermediate wash water equipment, such as screens, belt thickeners, filter presses and centrifuges. They can also protect NSAF and sand filters and be used with disc filters to prevent spray nozzles from blocking. For final effluent washwater booster pump protection, where overall pressure in the system is low but high pressure washwater is available, a Boll automatic filter fitted to the washwater feed will remove particulates to ensure efficient performance of pumps and keep downstream nozzles free from blocking. Where automatic filtration is not required, i.e. on cleaner systems or for very coarse filtration, Boll & Kirch also offer a range of simplex and duplex manual strainers. Bollfilter UK is dedicated to meeting and exceeding customer’s expectations from the first point of contact to the selection and supply of equipment, commissioning, after-sales support, spare parts advice recommendation and timely supply, on-site service/maintenance and training, and work for continual improvement through training and development. See some of our Case Studies: Automatic river water filtration for protection of the turbine cooling system National Oceanography Centre, Southampton Offshore wind parks: Filtration for Cooling of the Converter Platform BorWin Beta Chalton WRC Tertiary Treatment Plant for Ammonia & Solids Reduction HVAC: Art Gallery Liquid to Air Cooling & Heating System Roetgen Germany Potable Water Membrane Protection Pressured Far Baulker Potable Water Nitrate Reduction Plant (Ion Exchange) Keldgate Potable Water Membrane Protection Pressured Banwell Potable Water Membrane Protection Submerged Grimsbury Potable Water Nitrate Reduction Plant (Ion Exchange) Lound Potable Water DAF Saturator Protection Vines Cross Final Effluent Wash water Filtration Pump Protection Beckton Final Effluent Wash water Filtration Pump Protection Cranleigh Effluent Nitrifying Submerged Aerated Filter Protection Marchwood Power Station Cooling Water Salzbach-Salzberg Power Station Cooling Water Glendoe Power Station Cooling Water Reuter-Berlin Protection of Water Cooling System

Costain works with water and wastewater companies to shape, create and deliver pioneering solutions that improve water quality, affordability and resilience. Population growth, regulatory changes, energy costs and climate change are having a dramatic impact on water usage. The national approach to managing water supply is changing to meet these challenges. The Government and industry regulator are tasked with cutting wastage and preserving an increasingly valuable resource, while protecting consumers from higher water bills. The water sector team offers: Expert input into consultation documents, close work with Government and water companies and innovative delivery, all of which help to minimise costs to water users while meeting national investment needs. A manufacturing mindset: programme optimisation advisory services, standard product development, production controls, whole-life costing and lean delivery processes. Cross-sector best practice: we provide value for our clients by drawing on experience from across the company and by working closely with our decarbonisation experts to drive regional growth strategies. Technology integration: working with some of the UK’s leading asset and data analytics organisations we analyse large volumes of real time data to create greater benefits for our customers through optimised maintenance, pump operation, energy and chemical usage. Current water industry frameworks: Anglian Water – Strategic Pipeline Alliance Severn Trent Southern Water – CMDP JV Thames Water United Utilities – Maintenance Service Provider Yorkshire Water – Technical Services