Monitoring & Digital

    Water Monitoring & Control Companies

    Online instrumentation, SCADA, and control solution providers delivering real-time visibility into treatment performance.

    55 providers

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    Weber Sensors Ltd logo

    Weber Sensors Ltd

    United Kingdom

    The Captor Group supplies an extensive range of sensors specifically for the needs of water and wastewater treatment. Dosing systems, flow monitoring, pump protection and air monitoring are only a few of the applications where our sensors are constantly meeting industry needs. From large pipe sewage applications down to the smallest of flow rates involving the most aggressive of chemicals, we can provide for all your flow sensing requirements. FLOW CAPTORS: High-precise, compact and robust flow sensor for monitoring liquid media (switch or meter). VENT CAPTORS: Compact, electronic sensor for monitoring air and other gaseous media (switch or meter). FOTO CAPTORS: Hot metal detector (HMD) which operates properly and even reliably even under rough working conditions. For applications in steel mills. PROXI CAPTORS: Inductive proximity switches and meters for detection in the steel industry. For switching distances up to 250mm. POWER SUPPLY UNITS: Power supply unites for use with flow and vent captor products requiring 24 VDC supply. PROCESS INPUT METERS: This process meters convert the analogue output signal of flow and vent-captor units into a digital value.

    Control & Automation
    Hydro International logo

    Hydro International

    United Kingdom

    Hydro International, a CRH company,  provides advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. Hydro International can help water companies meet their AMP and environmental obligations, including the reduction of sewer overflows and the Water Industry National Environment Programme (WINEP). Hydro International provides total solutions for Inlet Works, Combined Sewer Overflows (CSOs), Stormwater Management, Flood Warning and Prevention, and Water Resource management, from design to supply and installation through to ongoing preventative maintenance, servicing and emergency repair.  These solutions include: Hydrometric data collection, monitoring analysis and reporting for river level, reservoir, network and weather. Continuous water quality monitoring for compliance with Section 82 of the Environment Act. Water resource analysis and consultancy. Stormwater management solutions, including options for Sustainable Drainage Systems. (SuDS) and Smart Maintenance. CSO event duration monitoring. CSO and storm tank treatment and screening. Passive flow controls for flood prevention schemes, SuDS, CSOs and WwTWs. Inlet works screening and grit removal solutions. Sludge screening. Dropping sewage or water safely from height. Hire, repair and maintenance of inlet works screens and screenings handling equipment

    Networks - Sewerage
    Asset Maintenance & Rehabilitation
    3rd Light Media Ltd logo

    3rd Light Media Ltd

    United Kingdom

    3rd Light Media provide technical documentation and design services for water and wastewater projects, both in the UK and internationally. We provide a range of documentation for projects, helping clients achieve their handover requirements and producing high quality documents which provide the end users with the information they need to operate and maintain the plants. We are a market leader in driving digital innovative solutions to our clients to ensure documentation is presented in new and dynamic ways, this includes development of web-based O&M manuals which can integrate with client I.T. systems such as SharePoint; Graphical design to enable data and documentation of assets on a site plan or P&ID to be available within just a few clicks of a button. Additionally, we have developed a QR coded asset tagging system and mobile App. Our services mean we can provide our clients with a single source for all handover documentation requirements. The services we can provide include: Operating and Maintenance Manuals (O&Ms) Site Operating Manual (SOM) Health & Safety Files Asset Data Registration Training Manuals Site Drawings (P&IDs, Process Flows, Site Layouts and Plans, GA’s, Single Line Diagrams and more) AutoCAD Drafting Services Additionally, we also provide a range of onsite services to further enhance being a one stop provider for all your project handover needs. Some of the onsite services we provide include: Asset Identification Tags (to meet all individual client specifications) Pipe Banding to BS1710 Site signage and labelling We also provide a range of design and pre-construction services, with experience when working with Tier 1 contractors at ECI / Outline Design stages of projects including: Functional Design Specifications Control Philosophies Factory Acceptance & Site Acceptance Tests for Software Testing Commissioning Plans and Sequencing Asset Condition Reports Verification Survey Works (Producing P&IDs, ICA and Electrical Design Proposals) We work as an integrated team with both contractors and clients to ensure all aspects of project handover are achieved to the highest standard. We are able to do this with our vast knowledge of individual water companies asset standards and specifications. We are also experienced in using portals such as TWEXnet, Asite, Aconex, Business Collaborator and Conject for uploading documents. Our team comprises of skilled and experienced site and process engineers with a vast knowledge of both water and wastewater treatment systems. Our team of engineers all hold EUSR Water Hygiene and CSCS cards as well as water company specific requirements such as the Thames Water Safety Passport. We also have an in-house graphic design team providing professionally drawn illustrations and drawings which are used within our documentation, helping to visualise written descriptions and processes. Our philosophy is to take the burden of producing documentation on projects away from our clients. Being skilled process engineers, we will visit sites to gather information and we work with your supply chain to coordinate the availability of all required documents and drawings, ensuring compliance with the end clients standards. We write all the technical content and detail to the highest standard, supported by expertly drawn diagrams and illustrations. Some of the water companies we have worked with include: Thames Water Affinity Water Yorkshire Water Southern Water Severn Trent South East Water United Utilities Welsh Water Bristol Water Essex & Suffolk Water Irish Water Haya Water We work both directly with water companies and Tier 1 and Tier 2 contractors. We work on projects of all sizes, from minor schemes to major £100+ million projects.

    Treatment Works Products/Services
    Accreditations
    Amazon Filters Ltd logo

    Amazon Filters Ltd

    United Kingdom

    Founded in 1985, UK-based Amazon Filters Ltd is one of Europe’s leading manufacturers and suppliers of bespoke filtration technology such as filter cartridges and housings. Our comprehensive range of products support critical liquid and gas applications in many industries. With over 40 years of continuous support to municipal water companies, we are ideally placed to solve water quality problems with our bespoke cartridge filtration technology. From small boundary boxes installations to large volume fully containerised system and rentable mobile skids, we can manufacture and supply it all. We offer solutions for: Turbidity Control Metals Removal (iron / manganese) Cryptosporidium removal Chlorine reduction Let us support your AMP 8 commitments: Securing Long Term Resilience Securing Cost Efficiency Securing Confidence and Assurance We operate a range of ISO-accredited Quality Management Systems to ensure excellence in customer service. We provide high quality, reliable products and services that exceed client expectations. We help you worry less about the filtration process so you can focus on what you do best.

    Accreditations
    AUMA Actuators Limited logo

    AUMA Actuators Limited

    United Kingdom

    Based in Clevedon, near Bristol, North Somerset, AUMA Actuators Limited is the UK subsidiary of the global AUMA Reister GmbH and Co., the world’s largest manufacturer of electric valve actuators, operating on every continent, with 2,300 employees in 30 locations. AUMA Actuators Limited is the UK arm of global manufacturer AUMA Reister GmbH, manufacturing daily over 500 electric actuators for valves, penstocks and dampers. A trusted supplier to the UK water and wastewater industry, AUMA holds supply and maintenance frameworks with all major UK water companies. With a UK-based team of experts and a £2.5 million inventory held locally, AUMA ensures rapid response and fast-track call-off for urgent project requirements. AUMA provides electric actuators – including variable speed, explosion-proof and underwater variants – plus gearboxes for flow control across water and wastewater networks, backed by comprehensive service, maintenance, and support tailored to the specific needs of the UK water sector. Key Products • SQ and SA part and multi-turn actuators for Class A and B operation, torques from 10 Nm to 32,000 Nm extendable to 675,000 Nm with optional gearboxes. • SQR and SAR modulating actuators provide Class C control up to 1500 starts/hr. Torques from 15 Nm to 2,400 Nm depending on model chosen. • SQV and SAV variable speed actuators provide accurate close control of valve position and flow rate, with soft-open and soft-close ability that protect ageing assets while retaining speed of operation and emergency functions. Tripping torques from 10 Nm to 1000 Nm. Modulating versions SQRV and SARV are also available • Profox – compact actuators for part- and multi-turn applications – easy to set up, reliable and tough, for torque ranges up to 600 Nm (part turn) and 100 Nm (multi-turn) For explosive atmospheres, AUMA actuators are available with full ATEX certification. Please ask us for details. AUMA equipment is built for the digital world. Full Fieldbus integration, the ability to integrate and consolidate other plant signals and bidirectional control makes AUMA an ideal project partner, while the modular approach and versatile configuration of AUMA equipment makes it ideal when you are considering automation of existing assets.

    Reservoirs - Treated Water
    Accreditations
    Cadman Cranes Ltd logo

    Cadman Cranes Ltd

    United Kingdom

    Cadman Cranes is a leading provider of lifting solutions in the UK with over 50 years’ experience and a reputation for quality, reliability and safety. At the very forefront of sustainability within the industry, Cadman Cranes offer responsible and collaborative turn-key solutions across all industries. From depots in Colchester and Brentwood, Cadman is ideally positioned to cover the East of England and beyond, living and breathing its mission to provide safe lifting solutions to industry and communities in a collaborate, considerate and sustainable way. Cadman has always placed great importance on delivering so much more than just crane hire. Its values are focussed on the success of its clients, its people and its community, and it takes great pride in going the extra mile on every job, no matter how big or small. Cadman Cranes add value to your hard work and offer a full-service lifting solution that goes far beyond just crane hire. It doesn’t just look for customers, it looks for partnerships based on trust, quality and safety. Services include: Contract lift services: Our complete package service is ideal for those who require a fully managed lifting solution, removing your risk and liability, and ensuring that we deal with all of the ‘heavy lifting’. Crane hire services: Cadman Cranes is the leading crane rental company in the East of England, providing crane hire across London, Essex, East Anglia, and all over the UK. With cranes available 24/7, 365 days a year, we are well positioned to keep your operations moving. Tank clearance, dredging, and grab solutions: Cadman Cranes offers innovative tank clearance solutions with our custom-designed grab attachment. The remote-controlled grab, mounted to the hooks of our mobile cranes, can reach up to 60 meters and handle a variety of materials, including sewage waste, sludge, grit, mud, and sand. This service is ideal for wastewater treatment plants, sewage facilities, digester tanks, aeration tanks, ports, and any industrial sites that require regular tank cleaning, maintenance, or dredging. Specialist lifting equipment for utility installation projects: Utilising our range of specialist lifting equipment, we have assisted on some of the most complex utility installation projects throughout the East of England, solving problems currently unimaginable by other mobile crane hire companies. Our innovative Compact Crawler Cranes, in combination with our remote-controlled telescopic hydraulic grab, have proved invaluable in providing the highest level of service and crane hire to the utilities sector. If you would like to work with Cadman Cranes or are looking to add a safe and considerate crane hire solution to your list of approved suppliers, Cadman would love to hear from you.

    Asset Maintenance & Rehabilitation
    Costain logo

    Costain

    United Kingdom

    Costain works with water and wastewater companies to shape, create and deliver pioneering solutions that improve water quality, affordability and resilience. Population growth, regulatory changes, energy costs and climate change are having a dramatic impact on water usage. The national approach to managing water supply is changing to meet these challenges. The Government and industry regulator are tasked with cutting wastage and preserving an increasingly valuable resource, while protecting consumers from higher water bills. The water sector team offers: Expert input into consultation documents, close work with Government and water companies and innovative delivery, all of which help to minimise costs to water users while meeting national investment needs. A manufacturing mindset: programme optimisation advisory services, standard product development, production controls, whole-life costing and lean delivery processes. Cross-sector best practice: we provide value for our clients by drawing on experience from across the company and by working closely with our decarbonisation experts to drive regional growth strategies. Technology integration: working with some of the UK’s leading asset and data analytics organisations we analyse large volumes of real time data to create greater benefits for our customers through optimised maintenance, pump operation, energy and chemical usage. Current water industry frameworks: Anglian Water – Strategic Pipeline Alliance Severn Trent Southern Water – CMDP JV Thames Water United Utilities – Maintenance Service Provider Yorkshire Water – Technical Services

    Programme Management
    Contractors
    Drive Systems Limited logo

    Drive Systems Limited

    United Kingdom

    With over 35 years experience and knowledge of manufacturing variable speed electrical control systems, Drive Systems Ltd provide fixed and variable speed drives, control panels and will commission and install both the mechanical equipment and electrical supplies, as required. Drive Systems Limited is a wholly owned independent company founded in 1986 by its present directors to promote the use of packaged inverter drive systems into a wide range of industrial applications so that they could benefit from the flexibility of control and the large potential energy savings that this, then, emerging new technology could provide. Many areas of industry, from pet food manufacturers to woodworking machine makers and from the nuclear industry to the water companies became valued customers and benefited from bespoke packaged drive systems tailored to their specific application. The water companies soon became the source of the majority of the companies workload, with inverter based drive systems being developed for wet well submersible pump systems, rectangular bacteria bed distributors (both rope hauled and independently driven) and for circular filter bed distributor drives. This latter drive system, enjoying patent protection of its principles of operation, has been a huge success and over 2000 systems have been supplied into all of the UK`s Water Companies, as well as to numerous overseas locations. Drive Systems has recognised the need, not only to provide products and packaged control systems, but also to provide an installation and commissioning service which ensures optimised performance from the existing plant. Drive Systems site programme includes installation of both mechanical and electrical equipment on prepared foundations. The service is not complete without the inter connection of all items of equipment, including cables, cable trays and ducts, as required. Lighting, heating, ventilation are a natural extension of this work. Drive Systems can provide Fixed and variable speed drives for pumps and fans Control panels and cabinets designed for specific applications Percolating circular filter bed drives and control Percolating rectangular filter bed drives and control Complete installation both mechanical: cabling and electrical supplies Commissioning and test Servicing and repairs

    Treatment Works Products/Services
    Eliquo Hydrok Ltd logo

    Eliquo Hydrok Ltd

    United Kingdom

    ELIQUO HYDROK works with all major UK and Ireland water companies, providing practical water engineering solutions. As a specialist engineering firm with head office in Indian Queens, ELIQUO HYDROK operates at the forefront of innovative and sustainable water treatment technologies. We support the entire UK water sector, supplying every water company. Part of ELIQUO WATER GROUP, the extensive portfolio includes solutions for wastewater management, wastewater treatment, clean water treatment and surface water management; Mecana PCMF, aeration technologies, CSO screens, flow controls, storm tank flushing and Raw Water Intake Screens. Plus, a sludge treatment portfolio that helps reduce costs, improve efficiency, and meet environmental compliance requirements – through systems like ELOVAC® for vacuum degassing, and other integrated technologies in biogas, digestion, dewatering and drying. With established teams in Cornwall, Wolverhampton and Wombwell, ELIQUO HYDROK are well-equipped to support operations – from start to finish; with design, manufacture, management and install capabilities – across the UK and Ireland. This wealth of in-house expertise is backed by a forward-thinking mindset to help customers achieve their long-term goals sustainably; to deliver results in AMP 8 and beyond.

    Treatment Works Products/Services
    Asset Maintenance & Rehabilitation
    ERG (Air Pollution Control) Ltd logo

    ERG (Air Pollution Control) Ltd

    United Kingdom

    ERG (Air Pollution Control) Limited is the leading supplier of wastewater odour control units (OCUs) for the UK Water Industry and increasingly supplies odour control systems around the world. In addition, ERG can provide specialist advice and solutions to assist in achieving IED compliance for relevant odour assets. In the past 10 years, we have provided over 200 OCUs and count all the UK water companies and major main contractors among our clients. So, whether you are looking for a large, multi-stage chemical scrubbing system, an environmentally friendly bio-trickling filter or bio-scrubber system, a simple but efficient activated carbon or dry media system, an Odorgardâ„¢ from ERG Hygrade, or even an RTO (Regenerative Thermal Oxidiser) system, ERG can develop a tailor-made solution to suit. All ERG Odour Control Systems are: Purpose-designed by our process engineers to eliminate the cocktail of inlet odours to the required standard. Optimised to give the best value capital and running costs. Built and tested to current BS EN and WIMES specifications. Guaranteed to achieve the required discharge odour concentration and supported by our skilled and experienced maintenance team. Minimising non-compliant emissions to atmosphere by regular, planned maintenance protects your reputation and saves you money. Our maintenance department can help keep your air pollution and odour control systems running effectively and at the lowest operating costs. Our specialist engineers are experts in maintaining most types of odour and air pollution control equipment and always work to the highest safety standards. We often save clients many thousands of pounds by repairing and enhancing dilapidated air pollution and odour control equipment. We are a framework supplier for odour control maintenance to Southern Water, Scottish Water and Thames Water, regularly maintaining more than 120 sites.

    Treatment Works Products/Services
    PBA Applied Ecology Ltd logo

    PBA Applied Ecology Ltd

    United Kingdom

    PBA Applied Ecology Ltd has unparalleled experience in the environmental planning and practical management of water engineering schemes and in-channel river works. We have earned an outstanding reputation for delivering projects on time, on budget and to the satisfaction of all stakeholders. Our strength is Applied Ecology – the practical and innovative application of life sciences to real life situations. We assist with the planning and delivery of a range of water engineering schemes including reservoir engineering, catchment restoration and wetland creation, and are acknowledged for the successful completion of large scale projects on highly sensitive sites (SSSI, SAC). PBA offer a full range of services including baseline ecological survey, planning/consents, method statements, fish rescue, surface water management, water quality monitoring & control, invasive non-native species identification and control, biological monitoring, restoration design and delivery. Where appropriate, we apply protocols that are fully compliant with UK-wide delivery of Water Framework Directive. A frequent cause of stress amongst project teams is ensuring the maintenance of ecologically acceptable flow and water quality, and that impact on fish and other biota are minimised. PBA assist you in managing these aspects of water engineering projects. At the outset of each project, we can assist in agreeing achievable and ecologically acceptable water quality standards with regulators. Our staff then monitor, advise on containment works, and liaise with regulators throughout. PBA’s working methods are designed towards most efficient project delivery with minimum environmental impact. Engaging our specialist knowledge at an early stage of project design can help to ensure that the project is completed on time, on budget, and with enhanced conservation benefits. PBA deploy structured teams of professionals, to robustly deal with every challenge, from project conception, to aftercare management. And most importantly, we do this with safety as our No.1 priority. All of our staff are fully trained and equipped, and also attend PBA’s own water safety training/first aid course every year.

    Mapping & Modelling
    Wildlife Rescue & Relocation
    Pump Supplies Ltd logo

    Pump Supplies Ltd

    United Kingdom

    At Pump Supplies, our mission is simple. We aim to lead the way in both innovative pump solutions and customer satisfaction. We believe that our success is driven by the success of our customers. That’s why we’re dedicated to delivering services that not only meet but exceed expectations in functionality, durability, and cost-efficiency. Products We offer a comprehensive range of submersible pumps, including drainage, sewage, and slurry pumps. Each product is selected for its quality and performance, ensuring you receive the best possible equipment for your specific needs. Services Beyond our extensive product range, we provide full-service solutions encompassing installation, maintenance, and repair. Our team of experts is equipped with the knowledge and tools to ensure your pumping systems operate smoothly and reliably. Custom solutions Understanding that each setting has its own unique challenges, we specialise in creating custom pump setups tailored to your specific operational requirements. Our engineers work closely with you to design systems that not only perform well but also contribute to your operational efficiency. We will also work alongside you when it comes to the monitoring and control of your pumping equipment

    Treatment Works Products/Services
    Designers
    Quantum Engineering Developments Ltd logo

    Quantum Engineering Developments Ltd

    United Kingdom

    Quantum Engineering Developments Limited specialises in the design, construction installation and commissioning of surge control systems, compressed air systems and booster pump sets. Surge Control Systems Surge conditions, or ‘water hammer’ can occur due to starting or stopping a pump, or failures in the power supply, controls or valves. Quantum Engineering is the leading UK supplier of surge vessels and related control equipment for the alleviation of this effect. All systems can include a patented QUBE controller, developed especially for surge vessel and accumulator control in complex variable flow rate and multi-pump systems. Packaged Booster Pump Sets The company supplies booster sets suitable for applications in final effluent and potable water booster pumps for sewage and water treatment installations. Control Panels Quantum Engineering specialises in the construction of multi-compartment control panel suites to suit the requirements of most UK water authorities. Electrical control panels are available with relay, PLC and microprocessor controlled logic systems, including variable speed drives and soft start, as well as conventional DOL and STAR/DELTA starters. Accreditation All systems are factory tested in house, and are assembled and fitted to meet current statutory requirements, including UK pressure systems legislation and DWI Regulations 25 and 31. Recent Contracts QED supply and install surge vessels via both main contractors and direct with the end users, to nearly all of the UK water companies on both new and replacement/refurbishment projects. What can Quantum do for you today?

    Accreditations
    Salix River and Wetland Services logo

    Salix River and Wetland Services

    United Kingdom

    Salix River & Wetland Services are bioengineering technical specialists, involved in the supply, contract and design elements of river, wetland and coastal projects. Salix has extensive experience working within all river types across the UK, providing innovative vegetated, sustainable solutions for soil erosion and wetland creation. SUPPLY Our in-house product range specifically developed for erosion control and habitat creation includes Coir Rolls, Coir Pallets, Rock Rolls, Rock Mattresses, Rock Bags and the world’s highest performing range of Composite Turf Reinforcement Mats – VMax C350 & C500. We also provide hydraulically applied solutions such as TerrAffix. We have the largest native wildflower and wetland plant nursery in the UK. Salix are the only company to manufacture coir rolls and pallets within the UK, providing a massive reduction in carbon. Salix rock products allow natural sediment accretion and vegetation establishment, unlike harder solutions such as rock armour or gabions. CONTRACTING Salix’s contracting division undertake works for local authorities, public bodies, utility companies, main contractors & private clients, having been involved in a diverse range of projects across the UK. Salix has unrivalled specialist equipment for fluvial environment, including a Mackenzie ‘Muck’ Spider excavator. The Spider has four independent legs, with the ability to access logistically challenging of sites. Salix also has long reach excavators, floating pontoons, hydroseeders and truxor available for a diverse range of specialist fluvial and intertidal activities.

    River & Coastal Flood Protection
    Contractors
    Swan Analytical UK Limited logo

    Swan Analytical UK Limited

    United Kingdom

    Since 1991, Swan has been developing and manufacturing high quality online analytical instruments that are entirely dedicated to continuous water monitoring. Innovation and quality, customer focus and the relentless pursuit of optimisation are more than just a slogan for Swan. The chemical, biological and engineering background of our founders remains the foundation of Swan to this day, and is what helps us supply all industries with reliable and customer-focused online analysers. Water is an essential resource in many industrial applications. High-purity water is used in specialized processes in the fields of micro electronics and pharmaceutical production. Water is also used to generate steam in power generation or industrial processes. Potable water supplied through distribution networks is a vital commodity all over the world. Continuous monitoring and controlling of the water quality in these processes as well as in the associated treatment and discharge processes is challenging. The risks and costs of insufficient monitoring are high, which calls for instrumentation specifically designed to meet the requirements of a particular application, for high reliability and low maintenance. Swan’s success is built on a worldwide sales and support network with regional representatives, high quality products made in Switzerland and extensive knowledge in wide-ranging applications. Swan’s customer-focused sales network consists of official representatives in 15 countries and contractual international partnerships in 62 more countries around the globe. Our local sales representatives take care of installation, maintenance, training, troubleshooting and any issues that may occur in an efficient way. With our sales and support network present around the globe, we are a dependable business partner, wherever you are located. Download Centre: https://swaninstruments.ch/downloads/

    Reservoirs - Treated Water
    Instrumentation & Monitors

    Water Treatment Monitoring and Control Systems: SCADA Architecture, Sensor Integration, and Cybersecurity

    Monitoring and control systems in water and wastewater treatment use SCADA (Supervisory Control and Data Acquisition) architecture: field instrumentation (sensors, analysers, flow meters, level sensors) connected via hardwired 4-20 mA or digital fieldbus (HART, Foundation Fieldbus, PROFIBUS) to PLCs (Programmable Logic Controllers) or RTUs (Remote Terminal Units), which communicate over an industrial Ethernet network to SCADA servers (Wonderware, Ignition, Schneider EcoStruxure, Yokogawa CENTUM) hosting the HMI (Human Machine Interface). Modern water utilities integrate OT (Operational Technology) SCADA with IT systems for data historians, asset management, and business intelligence platforms.

    Key online water quality monitoring instruments: turbidimeters (nephelometric, ISO 7027, range 0.01 to 1,000 NTU, accuracy plus or minus 2 percent); UV254 analysers (proxy for dissolved organic carbon and disinfection by-product precursors, accuracy plus or minus 3 percent at 0.01 to 1 cm-1 range); free and total chlorine analysers (amperometric or colourimetric, range 0 to 2 mg per L residual, accuracy plus or minus 5 percent); pH and ORP (oxidation-reduction potential, ISE sensors, 0 to 14 pH, accuracy plus or minus 0.02 pH units); conductivity and TDS (toroidal or contacting, range 0 to 100 mS per cm); dissolved oxygen (luminescent lifetime-based sensors, 0 to 20 mg per L, drift-free for 6 to 12 months).

    Cybersecurity is a critical and evolving requirement for water treatment SCADA. High-profile incidents (Oldsmar Florida water plant attack 2021: attacker temporarily raised NaOH dose 100-fold via remote access; Stuxnet-related concerns for critical infrastructure) have elevated cybersecurity from optional to mandatory. NIST Cybersecurity Framework and ICS-CERT guidance, UK NCSC CAF (Cyber Assessment Framework) for critical national infrastructure, and IEC 62443 series for industrial control system security are the applicable standards. Minimum requirements: network segmentation (air gap or unidirectional gateway between OT and IT networks), multi-factor authentication for remote access, regular firmware patching, and cyber incident response plan. US EPA and AWWA require utilities to complete cybersecurity Risk and Resilience Assessments (AWIA 2018 requirement for utilities serving above 3,300 people).

    Frequently Asked Questions

    What parameters are monitored continuously at a water treatment plant?

    Continuous online monitoring parameters at a modern drinking water treatment plant: (1) Raw water quality: turbidity (NTU), UV254 (dissolved organics), pH, conductivity (TDS), temperature, flow; (2) Treatment process: coagulant dose, coagulated water turbidity, flocculated water turbidity, settled water turbidity; filter inlet turbidity, filtered water turbidity (target below 0.1 NTU per ENgineered Safety Feature), filter headloss (indicating media clogging); (3) Disinfection: UV dose (intensity plus flow) or chlorine dosing rate, free chlorine at entry to distribution; (4) Distribution: pressure at key points (pumping stations, zone boundaries), free chlorine residual at network points (target above 0.2 mg per L EU DWD 2020, 0.2 to 1.0 mg per L operational target), turbidity at sentinel taps in the network. Alarm thresholds for each parameter trigger operator response per site operational procedures.

    What is SCADA in water treatment?

    SCADA (Supervisory Control and Data Acquisition) is the integrated software and hardware system that monitors and controls water treatment and distribution operations. Key functions: (1) Data acquisition - receives real-time sensor readings (4-20 mA signals, digital fieldbus, radio telemetry) from field instruments and transmits to centralised database; (2) Supervisory control - operators adjust setpoints (dose rates, pump speeds, valve positions) through touchscreen HMI displays; PLCs execute the actual control commands locally without requiring operator intervention for routine adjustments; (3) Alarming - compares all parameters to high/low/rate-of-change limits, alerts operators by screen alarm, SMS, and email for any exceedance; (4) Data historian - stores all readings with timestamp, typically at 1 to 60 second intervals, enabling trend analysis, event investigation, and regulatory reporting. SCADA systems cost $200,000 to $5M to install depending on system complexity and number of remote sites.

    How is remote monitoring set up for water assets?

    Remote monitoring of distributed assets (pumping stations, reservoirs, remote boreholes, pressure reducing valve chambers) uses: (1) RTU (Remote Terminal Unit) or micro-PLC installed at the site, connected to local sensors (pressure, level, flow, chlorine); (2) Communication link to SCADA: GSM/4G cellular (most common for new installations, SIM cards at $5 to $15 per month per site, data rate 1 to 10 kB per 15-minute cycle sufficient for standard sensor data); radio telemetry (licensed VHF/UHF or ISM band, for remote areas without cellular coverage); or LoRaWAN (low power, long range, low data rate, battery-powered nodes, suitable for pressure loggers and simple monitors); (3) Cloud SCADA platform (e.g. Teltonika RMS, Kepware IoT gateway, Xylem Visenti) aggregates data from all remote sites; (4) Alarm routing to operator mobile device (SMS, app notification). New installations use 4G with satellite backup for critical sites; older utilities are migrating from legacy radio to cellular for improved reliability and cost.

    What are the cybersecurity risks for water utility control systems?

    Water utility SCADA faces threats from: (1) Remote access exploitation - attackers using compromised VPN credentials or exposed RDP (Remote Desktop Protocol) to access SCADA from internet; Oldsmar attack (2021) exploited shared TeamViewer credentials; (2) Ransomware - malware encrypting operational data and SCADA software, demanding payment; UK water companies have experienced ransomware incidents requiring days of manual operation; (3) Supply chain attacks - compromised software updates from vendors introducing malware; (4) Insider threats - disgruntled employees with privileged SCADA access. Mitigation: implement network segmentation with firewall between corporate IT and OT networks; enable multi-factor authentication on all remote access points; maintain offline backups of SCADA configuration and historian data; conduct annual penetration testing; implement patch management for all OT components; and participate in CISA (US) or NCSC (UK) information-sharing programmes for threat intelligence.

    Case Study·UK regional water company, operational technology upgrade
    Challenge

    A water company operating 14 remote pumping stations and 3 service reservoirs across a rural region used legacy radio telemetry (1980s vintage) with no redundancy, no MFA, and a shared SCADA password. An NCSC CAF assessment rated the OT network as Critical Risk. The company needed a full SCADA modernisation while maintaining uninterrupted supply.

    Approach

    The programme deployed new RTUs at each remote site communicating via 4G with satellite backup, a segmented OT network behind a Purdue model architecture with unidirectional data diodes between OT and IT, and MFA on all remote access. The SCADA historian was migrated to a dedicated OT server with offline backup. Staff received IEC 62443 awareness training and a cyber incident response plan was rehearsed before go-live.

    Outcome

    NCSC re-assessment rated the network as Managed Risk within 11 months. Telemetry availability improved from 82 to 99.4 percent. Two simulated intrusion exercises post-go-live were contained within the OT segment with no impact on operations.

    Questions to Ask Shortlisted Providers

    1. 1

      Which IEC 62443 security level does the proposed system target and how is it validated?

      IEC 62443 SL-2 is the minimum baseline for water critical national infrastructure; vendors must demonstrate not just design intent but tested conformance.

    2. 2

      How is the OT network segmented from the corporate IT network and what unidirectional gateways are used?

      Network segmentation is the primary control preventing ransomware lateral movement from IT into SCADA; the architecture must be documented and auditable.

    3. 3

      What is the remote access policy and how is MFA enforced for SCADA access?

      Compromised remote access credentials are the most common attack vector; single-factor VPN access is no longer acceptable for water CNI.

    4. 4

      What is the patch management cycle for PLCs, RTUs, and SCADA servers?

      OT firmware vulnerabilities have multi-year exploit windows; a documented patch management procedure with tested rollback is essential.

    5. 5

      How quickly can SCADA configuration and historian data be restored from offline backup after a ransomware event?

      Recovery time objective (RTO) for SCADA restoration determines whether manual operation is feasible during a cyber incident.

    What Drives Cost in This Category

    Number of remote sites requiring RTU replacement

    RTU hardware, installation, and 4G/satellite connectivity costs 15,000 to 45,000 GBP per remote site; large networks of 20 or more sites dominate the programme budget.

    SCADA software licensing and server infrastructure

    Enterprise SCADA platforms (Wonderware, Ignition, EcoStruxure) carry licence costs of 50,000 to 500,000 GBP plus annual maintenance of 15 to 20 percent of licence value.

    OT network security architecture (firewalls, data diodes, SOC integration)

    Cybersecurity uplift to IEC 62443 SL-2 typically adds 20 to 35 percent to the base SCADA project cost; ongoing SOC monitoring adds 80,000 to 250,000 GBP per year.

    Integration with existing sensors and instruments

    Legacy 4 to 20 mA instruments may require HART adapters or replacement with digital fieldbus devices to integrate with modern SCADA; instrument retrofit costs can rival RTU hardware costs on ageing sites.

    Key Regulations & Standards

    UK NIS Regulations 2018 (SI 2018/506)

    Network and Information Systems Regulations designate water and wastewater as Operators of Essential Services; requires incident reporting to NCSC within 72 hours and CAF self-assessment.

    NCSC Cyber Assessment Framework (CAF)

    The CAF provides the regulatory framework for UK CNI cybersecurity assessment; water companies are assessed against 14 outcomes across 4 objectives; Managed Risk is the minimum acceptable rating.

    IEC 62443 Series

    International standard for industrial control system cybersecurity; IEC 62443-3-3 defines system security requirements for Security Levels 1 to 4; SL-2 is the target for most water utility SCADA deployments.

    Ofwat AMP8 Resilience Expectations

    Ofwat's 2025 to 2030 price review requires water companies to demonstrate digital and cyber resilience as part of their totex business plans; cyber investment is a legitimate totex driver.