Monitoring & Digital

    Digital Water Solution Companies

    Platform and software vendors digitizing water utilities, asset management, GIS, operations, and customer experience.

    73 providers

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    • Filtration or Anaerobic Systems capabilities
    • Suppliers with asset maintenance & rehabilitation sector experience
    • Providers operating in United Kingdom or Netherlands
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    Air Technology Systems logo

    Air Technology Systems

    United Kingdom

    Air Technology Systems (ATS) have been designing and supplying ventilation and odour control solutions to the water industry for over 20 years. Working closely with the main contractors/M&E Contractors in the industry, we have installed our systems into all major water companies. Our Range of services include: Surveys of existing ventilation and odour control systems. Upgrades, maintenance and modification of existing systems. The design, supply, installation and commissioning of new ventilation and odour control systems. We have our own experienced installation teams. We have our own NIC EIC registered electrical engineers. We work collaboratively with the client to ensure that the system design is optimised and meets the primary objectives e.g TOTEX, Level of performance etc. VENTILATION Our ventilation solutions are a combination of traditional and propriety techniques, including our innovative JETFLO system which maximises the ventilation efficiency and can reduce the overall extract volume, excellent for reducing condensation and ensuring fresh air is delivered where needed, this not only reduces energy consumption, but can reduce the size and cost of odour control units. ODOUR CONTROL Our unique alliance with Europe’s largest manufacturers of specialist odour control products, CMI Europe Environment, is a major strength. We can offer all proven odour control technologies, from carbon filtration and catalytic dry scrubbers, through to bio filtration and chemical scrubbing. Solutions often require a combination of these techniques. All equipment on the odour control plinth is sourced from CMI EE’s state of the art facility and is pre-assembled for inspection prior to dispatch. This provides us with a unique level of quality control. Our specialist rope access division allows us to gain access to places where mechanical scaffold/access is going to be either very difficult or cost prohibitive. Our wide range of expertise design and project management experience, combined with close collaboration with the client is the reason we have an excellent reputation in the industry.

    Accreditations
    Odour Control
    AJ Engineering & Construction Services Ltd logo

    AJ Engineering & Construction Services Ltd

    United Kingdom

    AJ Engineering & Construction Services Ltd provide a wide spectrum of engineering services ranging from steel fabrication and CNC machining to cladding and civil engineering, with our highly experienced team we provide on-time, on-budget quality solutions. From our bases in Forres and Fort William, and a team accustomed to travel we can meet our client’s needs wherever required. Having worked on various water and wastewater treatment projects for the past 25 years we have developed a great working relationship with water companies across the UK. Our in-house capabilities allow us to offer a turnkey service to our clients from reactive maintenance and manufacturing to planned infrastructure and non-infrastructure projects. Many of the projects we undertake in the water sector are within water treatment and wastewater treatment plants where cleanliness is paramount, all our water sector site teams hold certification and Water Hygiene cards. Our range of services collated into one means that we can take on multiple discipline contracts and deliver them as one which provides our clients with a number of advantages. It removes the need to have multiple contractors on site at once. Benefits in cost savings passed down on procuring large amounts of steel for a side wide project. Little risk of dimensional discrepancies between contractors We work alongside framework delivery partners throughout the UK providing the services below; Steel portal frame buildings (design, fabrication, erection & cladding) Design, manufacture and installation of pipe bridges Design, manufacture and installation of site wide access metalwork (walkways, access stairs, ladders etc) Design, manufacture and installation of modular water buildings transportable by road. Design of various process tanks, pipework and pumps. Fabrication of tanks and pipework (stainless and carbon) Mechanical Installation Modular Treatment Buildings and Mechanical Fit-out SR2 rated steel enclosures (quicker than GRP Kiosks) We appreciate how important quality and cleanliness is in the water sector and we are proud that we have completely segregated facilities for stainless steel and carbon steel. In addition to this we are also approved under the regulations 31(4)(A) of the water supply regulations 2016 to supply stainless steel and pipework fabrications to the drinking water sector.

    Networks - Sewerage
    Asset Maintenance & Rehabilitation
    Amazon Filters Ltd logo

    Amazon Filters Ltd

    United Kingdom

    Founded in 1985, UK-based Amazon Filters Ltd is one of Europe’s leading manufacturers and suppliers of bespoke filtration technology such as filter cartridges and housings. Our comprehensive range of products support critical liquid and gas applications in many industries. With over 40 years of continuous support to municipal water companies, we are ideally placed to solve water quality problems with our bespoke cartridge filtration technology. From small boundary boxes installations to large volume fully containerised system and rentable mobile skids, we can manufacture and supply it all. We offer solutions for: Turbidity Control Metals Removal (iron / manganese) Cryptosporidium removal Chlorine reduction Let us support your AMP 8 commitments: Securing Long Term Resilience Securing Cost Efficiency Securing Confidence and Assurance We operate a range of ISO-accredited Quality Management Systems to ensure excellence in customer service. We provide high quality, reliable products and services that exceed client expectations. We help you worry less about the filtration process so you can focus on what you do best.

    Accreditations
    Anglian Water’s @one Alliance logo

    Anglian Water’s @one Alliance

    United Kingdom

    Anglian Water's Integrated Main Works Delivery Programme Anglian Water’s @one Alliance is an integral part of the Anglian Water ecosystem, delivering complex projects across the Water and Water Recycling network. Comprising 8 industry-leading organisations, each contributing specialised expertise, @one efficiently manages over 40% of Anglian Water’s capital delivery programme. Our partners are Anglian Water Asset Delivery, Balfour Beatty, Barhale, Binnies, Mott MacDonald Bentley (MMB), Sweco, Skanska and MWH Treatment. Employees in the @one Alliance are employed across all our partner companies and work together to deliver complex programmes of work. Following the successful delivery of £1.2bn during AMP7, the @one Alliance is now set to deliver approximately £3bn of vital work as part of Anglian Water’s £11bn AMP8 business plan, covering around 750 projects over the next five years. Since our establishment in 2005, @one has grown to a team of over 1,600 employees. And with plans to welcome an additional 300-500 new team members over the next 12-18 months, the Alliance is set to expand even further. If this interests you, then take a look at our jobs page to see the options available to you!

    Networks - Water Supply
    Asset Maintenance & Rehabilitation
    Aquability OPS Ltd logo

    Aquability OPS Ltd

    United Kingdom

    Aquability OPS Ltd was established in 2015 and is a leading technical consultancy providing optimised process solutions in the wastewater treatment industry. We are trusted partners of water companies, contractors and consultants and a member of British Water - the trade body representing the supply chain to government and the water companies. Director, Nicola Henderson is a chartered Chemical Engineer with over 27 years experience in the water industry and is one of the UK’s leading SBR experts. She is well known in the industry and previous tenures include Director of British Water and Chairman of British Water’s Technical Forum and Municipal Group. After graduating from Bath University in 1990 with a degree in Chemical & Bio Process Engineering, Nicola started her career in wastewater treatment at British Steel, responsible for the operation of their water and wastewater treatment systems. She then spent 24 years working in the design and build arena where she gained widespread experience in the water industry across a number of fields. Aquability OPS draw on Nicola’s extensive experience to offer technical expertise and bid support in both municipal and industrial wastewater treatment. We combine a mix of technical knowledge and practical application, providing comprehensive, tailored services across four areas to provide: Process expertise to solve our clients’ wastewater treatment challenges. Leading SBR expertise to ensure your SBR plant is a success. Commissioning and operational support for effective commissioning and trouble free operation. Bid support to develop innovative cost effective solutions, focused and persuasive bid writing and creative, engaging presentations. Our services help our customers to win work, build knowledge, reduce delivery and operating costs and avoid compliance issues. Our goal is to deliver successful outcomes for our Clients and develop trusting and long lasting relationships.

    Designers
    AUMA Actuators Limited logo

    AUMA Actuators Limited

    United Kingdom

    Based in Clevedon, near Bristol, North Somerset, AUMA Actuators Limited is the UK subsidiary of the global AUMA Reister GmbH and Co., the world’s largest manufacturer of electric valve actuators, operating on every continent, with 2,300 employees in 30 locations. AUMA Actuators Limited is the UK arm of global manufacturer AUMA Reister GmbH, manufacturing daily over 500 electric actuators for valves, penstocks and dampers. A trusted supplier to the UK water and wastewater industry, AUMA holds supply and maintenance frameworks with all major UK water companies. With a UK-based team of experts and a £2.5 million inventory held locally, AUMA ensures rapid response and fast-track call-off for urgent project requirements. AUMA provides electric actuators – including variable speed, explosion-proof and underwater variants – plus gearboxes for flow control across water and wastewater networks, backed by comprehensive service, maintenance, and support tailored to the specific needs of the UK water sector. Key Products • SQ and SA part and multi-turn actuators for Class A and B operation, torques from 10 Nm to 32,000 Nm extendable to 675,000 Nm with optional gearboxes. • SQR and SAR modulating actuators provide Class C control up to 1500 starts/hr. Torques from 15 Nm to 2,400 Nm depending on model chosen. • SQV and SAV variable speed actuators provide accurate close control of valve position and flow rate, with soft-open and soft-close ability that protect ageing assets while retaining speed of operation and emergency functions. Tripping torques from 10 Nm to 1000 Nm. Modulating versions SQRV and SARV are also available • Profox – compact actuators for part- and multi-turn applications – easy to set up, reliable and tough, for torque ranges up to 600 Nm (part turn) and 100 Nm (multi-turn) For explosive atmospheres, AUMA actuators are available with full ATEX certification. Please ask us for details. AUMA equipment is built for the digital world. Full Fieldbus integration, the ability to integrate and consolidate other plant signals and bidirectional control makes AUMA an ideal project partner, while the modular approach and versatile configuration of AUMA equipment makes it ideal when you are considering automation of existing assets.

    Reservoirs - Treated Water
    Accreditations
    AVK UK Ltd logo

    AVK UK Ltd

    United Kingdom

    AVK UK is part of the globally renowned AVK Group who are based in over 100+ countries and has over 4,500+ employees worldwide. The AVK Group is privately owned by the founder Niels Aage Kjaer, and is named after his father Aage Valdemar Kjaer. As part of the AVK Group, we pride ourselves in being one of the leading valve manufacturers for the water, sewage, firefighting, and gas industries. Our product program comprises a large range of valves, hydrants, pipe fittings and accessories, each complying with the highest standards of safety and durability. Our focus is on the products designed and manufactured to the British Standards, however, the AVK Group today offers products in accordance with the most national and international standards. Our product portfolio also includes AVK Smart Water Management valves and sensors for real-time network information and status. We also offer Pressure Management solutions such as air valves, PRVs, and control valves, AVK Assist which enables GPS product location and, the market leading Donkin PUR range of gas valves. Our UK sales offices and manufacturing sites respond quickly to the needs of our customers and for fittings required on an express or emergency service we have a dedicated same day 24/7 helpline – 0800 202 8228. In addition, we cooperate with local and national distributor partners to offer our customers AVK products as part of multi-product packages. AVK UK is the sales division and has offices in Staveley, near Chesterfield, also known as the home of Bryan Donkin gas valves, and Northampton. AVK in the UK comprises of 7 companies and has over 500 employees. Find out more here: https://www.avkuk.co.uk/en-gb/solutions-and-information/about/avk-in-the-uk/avk-uk

    Treatment Works Products/Services
    Asset Maintenance & Rehabilitation
    Bramley Engineering (Lifting Gear) Ltd logo

    Bramley Engineering (Lifting Gear) Ltd

    United Kingdom

    Bramley Engineering ltd was established in Ivinghoe in 1981 by John & Davina Bramley following John’s apprenticeship and early career in South Africa. Now based in Leighton Buzzard and run since 2007 by Graham and Emma Bramley the company remains a family run business encompassing a hardworking, fun, and fair working ethos that benefits our customers, suppliers, and staff. Over the last 40 years the company has evolved to ensure it meets health and safety requirements, is up to date with legislation and has safe working practices. We became ISO registered in 2004 following a large project for the nuclear power sector, we have continued to develop our systems as demands and in-house practices have required it. Bramley Engineering manufactures many forms of lifting equipment including overhead cranes, gantries, monorails, jib cranes and davits. We specialise in bespoke lifting solutions and have over the years provided solutions for many varied situations. Using the latest in CAD technology Graham continues to improve and adapt his knowledge to the needs of the customer. Our customers are many and varied and include the water industry for whom we have been working for twenty-five years, construction companies both large and small and the rail sector. In 2018 we won a contract to provide a grid system of 18 cranes in Lincoln for Siemens rail, this project saw us win our first award for ‘working as one’ with the customer. This award was greatly appreciated as not only did it show the customers appreciation it reminded us that our working practices and ethos are in line with ‘lifting your expectations’. We are members of the Lifting Equipment Engineers Association (LEEA) whose knowledge and expertise are always on hand should we require assistance. They audit us annually and ensure we are up to date with latest legislation and that our working practices meet the needs of our customers. As well as the cranes and lifting solutions we provide LOLER examinations and sell all ‘below the hook’ lifting accessories. We have an online system that keeps records of all the equipment we have examined. Our customers can always have access to their certificates ensuring they are compliant with health and safety requirements. We hold stock of web and round slings, shackles and chain slings and welcome customers to visit our premises to discuss their needs. Bramley Engineering always welcome new and exciting challenges with both existing and new customers.  We relish the chance to expand our bespoke lifting portfolio and to use our extensive knowledge and innovative outlook to help others find their perfect lifting solution.  We are always striving to lift expectations.

    Contractors
    Overhead Cranes & Hoists
    Cadman Cranes Ltd logo

    Cadman Cranes Ltd

    United Kingdom

    Cadman Cranes is a leading provider of lifting solutions in the UK with over 50 years’ experience and a reputation for quality, reliability and safety. At the very forefront of sustainability within the industry, Cadman Cranes offer responsible and collaborative turn-key solutions across all industries. From depots in Colchester and Brentwood, Cadman is ideally positioned to cover the East of England and beyond, living and breathing its mission to provide safe lifting solutions to industry and communities in a collaborate, considerate and sustainable way. Cadman has always placed great importance on delivering so much more than just crane hire. Its values are focussed on the success of its clients, its people and its community, and it takes great pride in going the extra mile on every job, no matter how big or small. Cadman Cranes add value to your hard work and offer a full-service lifting solution that goes far beyond just crane hire. It doesn’t just look for customers, it looks for partnerships based on trust, quality and safety. Services include: Contract lift services: Our complete package service is ideal for those who require a fully managed lifting solution, removing your risk and liability, and ensuring that we deal with all of the ‘heavy lifting’. Crane hire services: Cadman Cranes is the leading crane rental company in the East of England, providing crane hire across London, Essex, East Anglia, and all over the UK. With cranes available 24/7, 365 days a year, we are well positioned to keep your operations moving. Tank clearance, dredging, and grab solutions: Cadman Cranes offers innovative tank clearance solutions with our custom-designed grab attachment. The remote-controlled grab, mounted to the hooks of our mobile cranes, can reach up to 60 meters and handle a variety of materials, including sewage waste, sludge, grit, mud, and sand. This service is ideal for wastewater treatment plants, sewage facilities, digester tanks, aeration tanks, ports, and any industrial sites that require regular tank cleaning, maintenance, or dredging. Specialist lifting equipment for utility installation projects: Utilising our range of specialist lifting equipment, we have assisted on some of the most complex utility installation projects throughout the East of England, solving problems currently unimaginable by other mobile crane hire companies. Our innovative Compact Crawler Cranes, in combination with our remote-controlled telescopic hydraulic grab, have proved invaluable in providing the highest level of service and crane hire to the utilities sector. If you would like to work with Cadman Cranes or are looking to add a safe and considerate crane hire solution to your list of approved suppliers, Cadman would love to hear from you.

    Asset Maintenance & Rehabilitation
    Carlow Concrete logo

    Carlow Concrete

    United Kingdom

    Carlow Concrete is a market leader in water retaining precast concrete structures in both the United Kingdom and Ireland. Production at our state of the art plant in the South East of Ireland is carried out using the most modern and innovative methods and equipment, for the quality production of our products ensuring the highest standards of quality and specification compliance are achieved every time. As part of the Burren Precast Concrete Group, the company has the resources and infrastructure to meet the high demands of our customers in relation to quality of service and product. Our organisation benefits from a team with combined expertise of over 100 years in the precast industry. The company has the technical expertise, the flexibility in production methods and the resources to Interpret, Design, Manufacture and Assemble to the highest standards to meet the requirements of its customers, bringing modern methods of construction through the benefits of off-site construction, building information modelling (BIM) and highly experienced installation teams. Our expansive range of products are devised specifically for both water and wastewater projects and are unrivaled in terms of design, quality and ease of installation. Our solutions offer international, national and customer specification compliances and meet all water companies’ asset standards throughout the UK & Ireland. Site installations typically achieve 25% to 50% reduction in programme with fewer people and plant requirements, meaning substantial savings to both preliminary and direct costs. Stormwater attenuation. Flood alleviation. Service reservoirs. Precast filter bed wall and tile system. Activated sludge plant. Final/primary settlement tanks. Retaining walls.

    Storage Tanks
    Contractors
    Coleman James logo

    Coleman James

    United Kingdom

    At Coleman James, our purpose is to connect top talent with ambitious businesses in the built environment and rail sectors, helping companies and candidates grow and prosper. Dynamic, driven, capable, knowledgeable and culturally aligned; we employ a razor-sharp focus to searching for and selecting the very best people. We do this through our niche, dedicated team of award-winning recruitment consultants, who have over 200 collective years of experience and knowledge of your industry. We’re known for our long-standing relationships, enviable contacts book, broad network and our bespoke methodology, making us the specialist recruitment agency of choice for building services, civil engineering, construction, facilities management and rail. Ours is a consultative, tailored approach. Our clients don’t simply transact with us; instead, we build long-term, collaborative partnerships. We pay attention to the details, from pre-screening to psychometric testing, we match the right people to the right roles. We add value at every turn; we’re problem solvers who operate with absolute integrity, delivering customer excellence at every step and tangible results you can rely on.

    Recruitment
    Concrete Repairs Ltd logo

    Concrete Repairs Ltd

    United Kingdom

    Concrete Repairs Limited (CRL) is a specialist asset maintenance contractor who is here to help you with the inspection, repair & refurbishment of your concrete water assets. CRL provide comprehensive repair and refurbishment services tailored to the needs of the water and wastewater sector throughout the UK. These include the inspection, repair, refurbishment and upgrading of service reservoirs, contact tanks, water towers & wastewater treatment plants. With over 65 years of experience, CRL understands the importance of maintaining water quality and supply to customers. Therefore, when planning repairs, we prioritise effective programming of the work and optimal utilization of the assets being repaired. Our choice of repair methodologies and materials always reflects this commitment. At CRL, we pride ourselves on being a reliable partner to the water companies. We collaborate closely with them to identify problems early, quantify the necessary repairs, and establish a timeline for refurbishment. Throughout this process, we focus on ensuring the longevity and optimal performance of the assets. CRL provide proven and successful cost-effective repair and refurbishment options which meet our clients’ objectives of upgrading and increasing the life of their structures. CRL is capable of undertaking individual projects of up to £20M, either under competitive tender, or through Partnering/Framework arrangements. Our broad experience across various sectors ensures we deliver efficient, robust, and technically advanced services.

    Asset Maintenance & Rehabilitation
    Sewer Inspections
    Costain logo

    Costain

    United Kingdom

    Costain works with water and wastewater companies to shape, create and deliver pioneering solutions that improve water quality, affordability and resilience. Population growth, regulatory changes, energy costs and climate change are having a dramatic impact on water usage. The national approach to managing water supply is changing to meet these challenges. The Government and industry regulator are tasked with cutting wastage and preserving an increasingly valuable resource, while protecting consumers from higher water bills. The water sector team offers: Expert input into consultation documents, close work with Government and water companies and innovative delivery, all of which help to minimise costs to water users while meeting national investment needs. A manufacturing mindset: programme optimisation advisory services, standard product development, production controls, whole-life costing and lean delivery processes. Cross-sector best practice: we provide value for our clients by drawing on experience from across the company and by working closely with our decarbonisation experts to drive regional growth strategies. Technology integration: working with some of the UK’s leading asset and data analytics organisations we analyse large volumes of real time data to create greater benefits for our customers through optimised maintenance, pump operation, energy and chemical usage. Current water industry frameworks: Anglian Water – Strategic Pipeline Alliance Severn Trent Southern Water – CMDP JV Thames Water United Utilities – Maintenance Service Provider Yorkshire Water – Technical Services

    Programme Management
    Contractors
    Drive Systems Limited logo

    Drive Systems Limited

    United Kingdom

    With over 35 years experience and knowledge of manufacturing variable speed electrical control systems, Drive Systems Ltd provide fixed and variable speed drives, control panels and will commission and install both the mechanical equipment and electrical supplies, as required. Drive Systems Limited is a wholly owned independent company founded in 1986 by its present directors to promote the use of packaged inverter drive systems into a wide range of industrial applications so that they could benefit from the flexibility of control and the large potential energy savings that this, then, emerging new technology could provide. Many areas of industry, from pet food manufacturers to woodworking machine makers and from the nuclear industry to the water companies became valued customers and benefited from bespoke packaged drive systems tailored to their specific application. The water companies soon became the source of the majority of the companies workload, with inverter based drive systems being developed for wet well submersible pump systems, rectangular bacteria bed distributors (both rope hauled and independently driven) and for circular filter bed distributor drives. This latter drive system, enjoying patent protection of its principles of operation, has been a huge success and over 2000 systems have been supplied into all of the UK`s Water Companies, as well as to numerous overseas locations. Drive Systems has recognised the need, not only to provide products and packaged control systems, but also to provide an installation and commissioning service which ensures optimised performance from the existing plant. Drive Systems site programme includes installation of both mechanical and electrical equipment on prepared foundations. The service is not complete without the inter connection of all items of equipment, including cables, cable trays and ducts, as required. Lighting, heating, ventilation are a natural extension of this work. Drive Systems can provide Fixed and variable speed drives for pumps and fans Control panels and cabinets designed for specific applications Percolating circular filter bed drives and control Percolating rectangular filter bed drives and control Complete installation both mechanical: cabling and electrical supplies Commissioning and test Servicing and repairs

    Treatment Works Products/Services
    Electrosteel Castings (UK) Ltd logo

    Electrosteel Castings (UK) Ltd

    United Kingdom

    Electrosteel Castings (UK) Ltd is a leading manufacturer of ductile iron pipes, fittings and ancillary pipeline products, supplying companies all around the globe. Our products fully comply with the many international and European standards for conveyance of potable drinking water, raw water and wastewater. We pride ourselves on providing a tailor-made solution that will meet your requirements, whatever the size or nature of your project. Working closely with the rest of the Electrosteel family, Electrosteel UK have the ability to manufacture, source, and consolidate product packages enabling our customers to have a single point of responsibility for the management and delivery of the materials ordered. This in turn ensures effective, on-time project completion and peace of mind. Electrosteel Castings (UK) is part of a company that has been engaged in the water infrastructure business for over fifty years. We cater to a large customer base in the UK, the Indian subcontinent, Southeast Asia, the Middle East, Europe, Africa, and the USA. We have fulfilled more than 10,000 water supply projects in which our ductile iron spun pipes and fittings were implemented. In the UK we produce pipes and fittings in the range DN80mm – DN1000m in accordance with the following European standards: EN 545 for water EN 598 for sewerage

    Treatment Works Products/Services
    Networks - Sewerage
    Eliquo Hydrok Ltd logo

    Eliquo Hydrok Ltd

    United Kingdom

    ELIQUO HYDROK works with all major UK and Ireland water companies, providing practical water engineering solutions. As a specialist engineering firm with head office in Indian Queens, ELIQUO HYDROK operates at the forefront of innovative and sustainable water treatment technologies. We support the entire UK water sector, supplying every water company. Part of ELIQUO WATER GROUP, the extensive portfolio includes solutions for wastewater management, wastewater treatment, clean water treatment and surface water management; Mecana PCMF, aeration technologies, CSO screens, flow controls, storm tank flushing and Raw Water Intake Screens. Plus, a sludge treatment portfolio that helps reduce costs, improve efficiency, and meet environmental compliance requirements – through systems like ELOVAC® for vacuum degassing, and other integrated technologies in biogas, digestion, dewatering and drying. With established teams in Cornwall, Wolverhampton and Wombwell, ELIQUO HYDROK are well-equipped to support operations – from start to finish; with design, manufacture, management and install capabilities – across the UK and Ireland. This wealth of in-house expertise is backed by a forward-thinking mindset to help customers achieve their long-term goals sustainably; to deliver results in AMP 8 and beyond.

    Treatment Works Products/Services
    Asset Maintenance & Rehabilitation
    EMS Industries Ltd logo

    EMS Industries Ltd

    United Kingdom

    EMS are a UK based manufacturer of positive displacement ram pumps and grit removal solutions used traditionally in the wastewater industries but also in the food waste (AD) sector. EMS Industries was established in 1995 and has since grown into a world-renowned name for providing robust, reliable products which have provided our substantial client list with many years of trouble free service. All EMS products are designed, manufactured and tested in our Stoke on Trent operational facilities where we can also offer additional services including spare parts, service and repairs, installation, commissioning, operator training packages and full CAD and 3D modelling services. As a framework provider to some of the major UK utility companies, we ensure that our products meet with all current legislation and continually strive to provide innovative products to the market place.

    Treatment Process Technologies
    ERG (Air Pollution Control) Ltd logo

    ERG (Air Pollution Control) Ltd

    United Kingdom

    ERG (Air Pollution Control) Limited is the leading supplier of wastewater odour control units (OCUs) for the UK Water Industry and increasingly supplies odour control systems around the world. In addition, ERG can provide specialist advice and solutions to assist in achieving IED compliance for relevant odour assets. In the past 10 years, we have provided over 200 OCUs and count all the UK water companies and major main contractors among our clients. So, whether you are looking for a large, multi-stage chemical scrubbing system, an environmentally friendly bio-trickling filter or bio-scrubber system, a simple but efficient activated carbon or dry media system, an Odorgard™ from ERG Hygrade, or even an RTO (Regenerative Thermal Oxidiser) system, ERG can develop a tailor-made solution to suit. All ERG Odour Control Systems are: Purpose-designed by our process engineers to eliminate the cocktail of inlet odours to the required standard. Optimised to give the best value capital and running costs. Built and tested to current BS EN and WIMES specifications. Guaranteed to achieve the required discharge odour concentration and supported by our skilled and experienced maintenance team. Minimising non-compliant emissions to atmosphere by regular, planned maintenance protects your reputation and saves you money. Our maintenance department can help keep your air pollution and odour control systems running effectively and at the lowest operating costs. Our specialist engineers are experts in maintaining most types of odour and air pollution control equipment and always work to the highest safety standards. We often save clients many thousands of pounds by repairing and enhancing dilapidated air pollution and odour control equipment. We are a framework supplier for odour control maintenance to Southern Water, Scottish Water and Thames Water, regularly maintaining more than 120 sites.

    Treatment Works Products/Services

    Vendors and Integrators Delivering Digital Water Solutions

    The digital water vendor landscape segments into four tiers: (1) full-stack platform vendors (Suez Aquadvanced, Veolia AQ.IO, Bentley iTwin Water, Autodesk Water Infrastructure) offering end-to-end SCADA + GIS + hydraulic twin + analytics; (2) AMI and metering specialists (Itron, Sensus + Xylem, Diehl Metering, Kamstrup, Badger Meter) providing smart meters + communication networks + MDM software; (3) point-solution specialists (Innovyze for hydraulic modeling, Pluto AI for treatment optimization, KETOS for water quality, Fracta for pipe condition, Klir for compliance, FATHOM for customer engagement); (4) systems integrators (Black & Veatch, Stantec, AECOM, Jacobs digital practices) connecting OT, IT, and data layers.

    Procurement considerations: (1) reference verification — demand 3+ utility references at comparable scale and complexity with permission to visit operations; (2) total cost of ownership over 10 years including subscription escalation (typical 3–5%/year), training, integration, and end-of-life data migration; (3) cybersecurity certifications (IEC 62443 SL-2 minimum, ISO 27001 for vendor SaaS hosting, SOC 2 Type II); (4) data residency and sovereignty for EU GDPR, US state laws, GCC; (5) road map for AI/ML capabilities — vendor R&D investment as % of revenue; (6) interoperability with legacy SCADA (typically Wonderware, Rockwell, Schneider, Siemens).

    Implementation model: vendor + systems integrator + utility staff triumvirate is the most successful pattern. SI provides project management, change management, integration engineering, training. Vendor provides product expertise, software updates, escalation support. Utility owns business outcomes, data, and operational decisions. Typical large-utility transformation: $5–50M+ capex, 3–7 year timeline, dedicated PMO. Aguato lists digital-water companies across full-stack platform, AMI, point-solution, and SI categories with verified utility deployment references.

    Frequently Asked Questions

    How do I run a digital water RFP?

    5-stage process: (1) RFI to 15–25 vendors to map landscape and qualify (12 weeks); (2) shortlist to 6–8 vendors based on RFI response quality and reference fit; (3) detailed RFP covering technical, commercial, cybersecurity, and service-level requirements (10 weeks); (4) vendor demonstrations + reference site visits (8 weeks); (5) commercial negotiation with top 2 finalists and contract award (6 weeks). Total ~9–12 months. Include weighted evaluation: 35% technical capability, 25% references and proven scale, 20% TCO, 10% cybersecurity, 10% strategic partnership fit. Avoid lowest-bid awards — digital water is a long-term partnership, not a commodity.

    Should I select a single full-stack vendor or best-of-breed point solutions?

    Full-stack (Suez, Veolia, Bentley): single throat to choke, pre-integrated stack, faster initial deployment, but locked into vendor roadmap and pricing escalation. Best-of-breed: pick specialist leader for each capability (Itron meters + Innovyze hydraulics + Pluto AI + Klir compliance), but requires strong integration architecture and project-management bandwidth. Recommendation: full-stack for utilities <50,000 connections without strong in-house tech team; best-of-breed for utilities >100,000 connections with mature IT capability or specialist needs unmet by full-stack platforms (e.g., advanced AI water quality modeling).

    What service-level agreements should I demand from a digital water vendor?

    Cloud SaaS platforms: 99.9% availability (≤8.7 hours downtime/year), with $-denominated service credits for breach. Data: 99.999999999% durability (11-nines) for historical data, encryption at rest and in transit, customer-controlled keys. Support: 24/7 P1 incident response within 15 minutes, escalation to vendor engineering within 2 hours. Software updates: minimum quarterly minor releases, major version annually with 24-month support overlap. Security: SOC 2 Type II + ISO 27001 audit reports provided annually, penetration test annually. Contract term: 3–5 years with co-terminus renewal for stack components.

    How do utilities benchmark digital water maturity against peers?

    Three established frameworks are used: the AWWA Digital Water Roadmap (12 capability domains, 4 maturity levels, free assessment tool); the IWA Digital Water Programme maturity model (5 levels across 7 dimensions, international scope); and the Bluefield Research / IDC Digital Water Maturity Index (commercial, US-focused). Top-quartile utilities globally (Singapore PUB, Berlin BWB, Yarra Valley, Anglian Water, San Francisco SFPUC) score Stage 3 to 4. Most utilities globally score Stage 1 to 2. Benchmarking accelerates board buy-in for digital programmes by quantifying gaps versus peer utilities of similar size and geography.

    Case Study·UK water company, 80,000 connections, digital water platform procurement and implementation
    Challenge

    A mid-size water company needed to replace three end-of-life data systems (SCADA historian, asset management, and customer meter billing) with an integrated digital water platform. The procurement process had to comply with Public Contracts Regulations 2015 and Ofwat's Transparency Principle. Four vendors reached the final evaluation stage after a 9-month competitive process.

    Approach

    A weighted evaluation framework was used: 35% technical capability (demonstrated integration with Schneider SCADA and Esri GIS), 25% references at comparable scale (3+ utility references at 60,000 to 120,000 connections), 20% TCO over 10 years (SaaS subscription plus integration plus change management), 10% cybersecurity (IEC 62443 SL-2 documentation), 10% strategic fit (AI/ML roadmap and open API commitment). The winning vendor provided a live demonstration integrating with the utility's actual SCADA historian.

    Outcome

    Platform selected and contracted at GBP 6.8M over 5 years (initial term). Integration with 22 SCADA PLCs and Esri GIS completed in 8 months. Operator dashboard adoption reached 78% of field staff within 6 months. Hydraulic model calibration to AMI data improved model accuracy from 34% within target to 82%. Annual Ofwat data submission time reduced from 6 weeks to 8 days.

    Questions to Ask Shortlisted Providers

    1. 1

      How do I run a digital water RFP that complies with Public Contracts Regulations 2015 and attracts best-in-class vendors without limiting competition?

      UK water companies as utility purchasers may be subject to the Utilities Contracts Regulations 2016 for digital procurement. An improperly structured RFP that excludes competent international vendors or fails to justify sole-source selection risks challenge and delay. Vendors should confirm their legal status (UCR vs. PCR applicability) before designing the procurement process.

    2. 2

      What reference site visits can we make to utilities of similar connection count in the UK or Europe that have been operating the platform for at least 24 months?

      Vendor demonstration environments are not representative of production deployment performance. Reference visits to live utilities with 24 months of operational data reveal real-world latency, data quality issues, user adoption rates, and support response times that are absent from proposal documents.

    3. 3

      What is the vendor's annual R&D investment as a percentage of revenue and what is the product roadmap for AI/ML capabilities over the next 3 years?

      Digital water platform vendors spending below 15% of revenue on R&D are unlikely to maintain capability parity with newer entrants. AI/ML features (predictive maintenance, anomaly detection, automated reporting) are differentiating capabilities that need active investment. Vendors without published roadmaps are likely to under-invest in the features that drive long-term ROI.

    4. 4

      What is your data residency policy for UK customer data and does your cloud platform comply with UK GDPR and the UK government's cloud security framework (NCSC Cloud Security Principles)?

      UK water companies processing personal data (smart meter readings, customer accounts) on cloud platforms must comply with UK GDPR data-residency requirements. Cloud platforms with UK data residency options and NCSC CSP alignment (formerly G-Cloud) reduce the regulatory and insurance risk associated with cross-border data transfer.

    5. 5

      What is your professional service team's composition for this implementation (UK-resident versus offshore) and what is your standard implementation governance model?

      Digital water implementations with offshore-heavy delivery teams frequently experience communication delays, time-zone misalignment with SCADA teams, and underestimation of UK-specific regulatory and operational context. UK-based programme managers and solution architects with water industry experience are a meaningful differentiator for utility-sector implementations.

    What Drives Cost in This Category

    RFP and procurement process cost (legal, evaluation, governance)

    A fully compliant Utilities Contracts Regulations procurement for a GBP 5M to GBP 10M digital water platform costs GBP 80K to GBP 200K in staff time, legal review, and evaluation scoring. Utilities that skip competitive procurement to sole-source preferred vendors face audit risk and Ofwat regulatory transparency challenges.

    Systems integrator (SI) selection and scope relative to vendor delivery scope

    The split between platform vendor professional services and third-party SI can dramatically affect implementation cost. Vendor-led delivery at GBP 300 to GBP 600/day is typically 20 to 40% cheaper than SI rates of GBP 800 to GBP 1,400/day, but vendors may lack independence in resolving integration challenges with their own platform. Best practice is a competent client-side project manager overseeing both.

    Data quality remediation before platform migration

    Utilities with legacy data quality issues (duplicate asset records, missing GIS coordinates, incomplete meter histories) must invest GBP 100K to GBP 400K in data cleansing before platform migration. Attempting to migrate dirty data and clean it post-migration is 3 to 5 times more expensive than pre-migration cleansing because platform users encounter errors that erode trust and adoption.

    Post-implementation support tier and vendor SLA selection

    Standard SaaS support tiers range from email-only at GBP 0 to GBP 20K/year to dedicated account management and 4-hour response at GBP 60K to GBP 150K/year. For critical OT-connected platforms, premium support is justified: a 4-hour versus 24-hour response commitment to a P1 SCADA integration failure can mean the difference between a minor incident and a compliance event.

    Key Regulations & Standards

    Utilities Contracts Regulations 2016 (UCR 2016)

    UK water companies as 'utility entities' must procure digital contracts above the relevant threshold (GBP 428,744 for supplies and services as of 2024) under UCR 2016. This requires competition through the Find a Tender Service (FTS), clear award criteria, and standstill periods before contract award. Non-compliant procurement is subject to challenge and contract ineffectiveness.

    UK NIS Regulations 2018 and NCSC Cyber Assessment Framework (CAF)

    Water companies deploying digital water platforms that connect OT (SCADA, sensors) to IT networks must complete a NIS CAF self-assessment. Ofwat as the competent authority under NIS for water reviews CAF submissions and may require independent audit of cyber resilience measures implemented as part of digital transformation programmes.

    Ofwat Procurement and Commercial Policy (Transparency Principle)

    Ofwat's Wholesale and Retail Charges Regulatory Framework requires water companies to procure efficiently and transparently. Sole-source digital procurement awards without competitive tender require documented justification under the Procurement and Commercial Policy. Inefficient procurement can lead to Ofwat disallowing related costs from the regulated asset base.

    ISO 27001:2022 Information Security Management (Vendor Cloud Hosting)

    Digital water platform vendors hosting utility data on cloud infrastructure should hold ISO 27001:2022 certification. UK water companies should also verify SOC 2 Type II audit reports for vendors with US-based cloud infrastructure, confirming security controls, availability, and confidentiality have been independently tested within the last 12 months.